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- Tasks: Coordinate air freight import shipments from quote to delivery, ensuring top-notch customer service.
- Company: Join a dynamic logistics team in South Manchester, focused on operational efficiency.
- Benefits: Enjoy 25 days holiday, a pension scheme, wellbeing days, and free parking.
- Why this job: Be part of a fast-paced environment where your attention to detail makes a real impact.
- Qualifications: Experience in air freight forwarding and strong communication skills are essential.
- Other info: Bonus scheme available after 12 months; perfect for those who thrive under pressure.
The predicted salary is between 30000 - 42000 £ per year.
Air Import Operator
South Manchester
Job Purpose
My client is seeking a detail-oriented and proactive Air Import Coordinator to join their dynamic logistics team. The successful candidate will be responsible for coordinating and managing all aspects of air freight import shipments, from quotation through to delivery and invoicing, ensuring a high level of customer service and operational efficiency.
Key Responsibilities
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Provide competitive and accurate quotes to customers for air import shipments
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Liaise with overseas partners to place bookings and coordinate shipments
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Maintain clear and timely communication with clients, keeping them updated throughout the process
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Manage all required import documentation and ensure compliance with regulations
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Arrange customs clearance with appointed agents, ensuring all entries are completed accurately and on time
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Coordinate final mile deliveries with shipping lines and hauliers
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Prepare and issue invoices promptly and accurately
Requirements
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Previous experience in air freight forwarding and / or import logistics
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Strong understanding of air import processes and documentation
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Excellent communication and customer service skills
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High attention to detail and strong organisational skills
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Ability to work well under pressure and meet deadlines
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Competency in Microsoft Office; experience with freight forwarding systems desirable
Benefits
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Workplace pension scheme (eligible after completion of probation)
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25 days holiday (increasing to 28 days from 1st January 2026)
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2 additional wellbeing days per year
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Free on-site parking
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Access to EV charging points
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Bonus scheme after 12 months of employment
If you are passionate about delivering excellent service and enjoy working in a fast-paced logistics environment, we would love to hear from you
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Air Import Operator employer: Tall Grass Recruitment
Contact Detail:
Tall Grass Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Operator
✨Tip Number 1
Familiarise yourself with the latest air import regulations and documentation requirements. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics industry, especially those who work in air freight. Attend relevant events or join online forums to gain insights and potentially get referrals for the position.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed air import shipments or resolved issues. Real-life examples can showcase your problem-solving skills and attention to detail.
✨Tip Number 4
Research StudySmarter and our values to align your answers with what we stand for. Showing that you understand our mission can set you apart from other candidates.
We think you need these skills to ace Air Import Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air freight forwarding and import logistics. Use specific examples that demonstrate your understanding of air import processes and documentation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention your attention to detail and organisational skills, and explain how these qualities make you a great fit for the Air Import Operator role.
Highlight Communication Skills: In your application, emphasise your excellent communication skills. Provide examples of how you've maintained clear communication with clients or partners in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Air Import Operator role.
How to prepare for a job interview at Tall Grass Recruitment
✨Know Your Air Import Processes
Make sure you brush up on your knowledge of air import processes and documentation. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for the position, so showcasing your ability to communicate effectively with clients will set you apart.
✨Highlight Your Attention to Detail
Since the role requires a high level of accuracy, be ready to discuss situations where your attention to detail made a difference. This could involve managing documentation or ensuring compliance with regulations.
✨Showcase Your Organisational Skills
The ability to manage multiple tasks under pressure is key in logistics. Prepare to talk about how you prioritise tasks and stay organised, especially when deadlines are tight.
