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- Tasks: Coordinate air freight import shipments from quote to delivery, ensuring top-notch customer service.
- Company: Join a dynamic logistics team in South Manchester, focused on operational efficiency.
- Benefits: Enjoy 25 days holiday, a pension scheme, and bonus opportunities after 12 months.
- Why this job: Be part of a fast-paced environment where your attention to detail makes a real impact.
- Qualifications: Experience in air freight forwarding and strong communication skills are essential.
- Other info: Free on-site parking and access to EV charging points available.
The predicted salary is between 30000 - 42000 £ per year.
Air Import Operator South Manchester Job Purpose My client is seeking a detail-oriented and proactive Air Import Coordinator to join their dynamic logistics team. The successful candidate will be responsible for coordinating and managing all aspects of air freight import shipments, from quotation through to delivery and invoicing, ensuring a high level of customer service and operational efficiency. Key Responsibilities * Provide competitive and accurate quotes to customers for air import shipments * Liaise with overseas partners to place bookings and coordinate shipments * Maintain clear and timely communication with clients, keeping them updated throughout the process * Manage all required import documentation and ensure compliance with regulations * Arrange customs clearance with appointed agents, ensuring all entries are completed accurately and on time * Coordinate final mile deliveries with shipping lines and hauliers * Prepare and issue invoices promptly and accurately Requirements * Previous experience in air freight forwarding and / or import logistics * Strong understanding of air import processes and documentation * Excellent communication and customer service skills * High attention to detail and strong organisational skills * Ability to work well under pressure and meet deadlines * Competency in Microsoft Office; experience with freight forwarding systems desirable Benefits * Workplace pension scheme (eligible after completion of probation) * 25 days holiday (increasing to 28 days from 1st January 2026) * 2 additional wellbeing days per year * Free on-site parking * Access to EV charging points * Bonus scheme after 12 months of employment If you are passionate about delivering excellent service and enjoy working in a fast-paced logistics environment, we would love to hear from you
Air Import Operator employer: Tall Grass Recruitment
Contact Detail:
Tall Grass Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Operator
✨Tip Number 1
Familiarise yourself with the air import processes and documentation. Understanding the specific regulations and requirements will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the logistics industry, especially those who work in air freight. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 4
Brush up on your Microsoft Office skills, particularly Excel, as it's often used for managing data and documentation in logistics. Being proficient can give you an edge in demonstrating your organisational capabilities.
We think you need these skills to ace Air Import Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air freight forwarding and import logistics. Emphasise your understanding of air import processes and any specific achievements that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention specific examples of how you've successfully managed air import shipments or improved operational efficiency in previous roles.
Highlight Communication Skills: Since the role requires excellent communication, provide examples in your application of how you've effectively liaised with clients and overseas partners. This could include managing expectations or resolving issues during the shipping process.
Showcase Technical Competence: If you have experience with Microsoft Office or freight forwarding systems, make sure to mention this in your application. Highlight any specific software you are familiar with that could be beneficial for the role.
How to prepare for a job interview at Tall Grass Recruitment
✨Know Your Air Import Processes
Make sure you brush up on your knowledge of air import processes and documentation. Being able to discuss these confidently will show that you understand the role and can hit the ground running.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial for the position, so be ready to share specific instances where you went above and beyond for a client.
✨Showcase Your Attention to Detail
Since this role requires high attention to detail, think of situations where your meticulousness made a difference. Highlighting these experiences will help illustrate your suitability for the job.
✨Familiarise Yourself with Relevant Software
If you have experience with freight forwarding systems or Microsoft Office, be prepared to discuss it. If not, consider doing a bit of research or practice beforehand to demonstrate your willingness to learn.
