At a Glance
- Tasks: Lead the strategy and delivery of innovative in-home connectivity products.
- Company: TalkTalk, a leader in home connectivity solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join a dynamic team focused on innovation and customer satisfaction.
- Why this job: Shape the future of connectivity and create experiences that customers love.
- Qualifications: Deep understanding of CPE hardware and WiFi technologies, with strong communication skills.
The predicted salary is between 48000 - 72000 £ per year.
Location: London/Manchester
Role Purpose
This role leads the strategy and delivery of TalkTalk’s in-home connectivity products — including routers, mesh Wi‑Fi, boosters and related services. You’ll shape the roadmap, manage supplier relationships, and work across teams to deliver products that are simple, smart and loved by customers. We’re looking for someone who’s passionate about creating great in‑home connectivity experiences — someone who understands what customers really need and is excited to build products that make a difference.
Main Responsibilities
- Own the product strategy and roadmap for CPE and WiFi, ensuring alignment with customer needs and business goals.
- Lead product development and lifecycle management — from concept to launch and beyond.
- Collaborate with internal teams (Tech, CX, Commercial, Ops) and external partners to deliver high‑quality, cost‑effective solutions.
- Collaborate with CPE suppliers and build a broad understanding of the technical platforms underpinning the delivery of a quality customer experience.
- Use data and customer insight to drive continuous improvement in product performance and experience.
- Lifecycle Management of all in‑life products including policies for replacement and retirement of devices, involvement in firmware upgrade campaigns, and testing of new devices.
- Monitor market trends and competitor activity to inform product positioning and innovation.
- Represent the product area in senior forums and ensure alignment across stakeholders.
- Support regulatory and compliance requirements related to CPE and connectivity.
Knowledge
- Deep understanding of CPE hardware and WiFi technologies.
Skills
- Passionate about creating great in‑home connectivity experiences.
- Customer‑first mindset.
- Excellent communication and stakeholder management skills.
- Collaborative and adaptable.
- Data‑driven and delivery‑focused.
- Commercial acumen — able to build business cases and manage P&L.
Senior Product Manager-CPE and Wifi employer: TalkTalk
At TalkTalk, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our London and Manchester locations provide a vibrant environment where employees can thrive, with ample opportunities for professional growth and development. We are committed to creating meaningful products that enhance customer experiences, making us not just a workplace, but a community dedicated to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager-CPE and Wifi
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews like it’s game day! Research the company, understand their products, and think about how your experience aligns with their needs. We want you to walk in feeling confident and ready to showcase your passion for creating great in-home connectivity experiences.
✨Tip Number 3
Show off your data-driven mindset! Be ready to discuss how you’ve used data and customer insights in past roles to drive product improvements. We love candidates who can back up their ideas with solid evidence and demonstrate a customer-first approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are excited about building products that make a difference. Let’s get you on board!
We think you need these skills to ace Senior Product Manager-CPE and Wifi
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your experience with CPE and WiFi technologies, and don’t forget to showcase your passion for creating great in-home connectivity experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your skills align with our needs. Be sure to mention your customer-first mindset and any relevant successes you've had in product management.
Showcase Your Collaboration Skills:We love team players! In your application, give examples of how you’ve successfully collaborated with internal teams and external partners. This will show us that you can work across departments to deliver high-quality solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TalkTalk
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of CPE hardware and WiFi technologies. Familiarise yourself with TalkTalk’s current offerings and think about how you can contribute to their product strategy. This will show your passion for creating great in-home connectivity experiences.
✨Showcase Your Collaborative Spirit
Since this role involves working across various teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight your communication skills and adaptability, as these are key to managing relationships with both internal teams and external partners.
✨Bring Data to the Table
Talk about how you've used data and customer insights to drive product improvements in your previous roles. Be ready to share specific examples where your data-driven approach led to successful outcomes, as this aligns perfectly with the expectations for this position.
✨Stay Ahead of Market Trends
Research current market trends and competitor activities related to in-home connectivity products. Be prepared to discuss how these insights could inform product positioning and innovation at TalkTalk. This shows that you're not just focused on the present but also thinking strategically about the future.
