At a Glance
- Tasks: Lead the strategy and delivery of innovative in-home connectivity products.
- Company: Join TalkTalk, a Top 50 Inclusive Employer in the UK.
- Benefits: Enjoy flexible hybrid working, generous holiday, and private healthcare.
- Why this job: Make a real impact by creating great customer experiences with cutting-edge technology.
- Qualifications: Strong product management experience in telecoms or consumer tech required.
- Other info: Dynamic workplace culture that values diversity and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location : London/Manchester
Role Purpose
This role leads the strategy and delivery of TalkTalk’s in-home connectivity products — including routers, mesh Wi‑Fi, boosters and related services. You’ll shape the roadmap, manage supplier relationships, and work across teams to deliver products that are simple, smart and loved by customers.
We’re looking for someone who’s passionate about creating great in‑home connectivity experiences — someone who understands what customers really need and is excited to build products that make a difference.
Main Responsibilities
- Own the product strategy and roadmap for CPE and WiFi, ensuring alignment with customer needs and business goals.
- Lead product development and lifecycle management — from concept to launch and beyond.
- Collaborate with internal teams (Tech, CX, Commercial, Ops) and external partners to deliver high‑quality, cost‑effective solutions.
- Collaborating with CPE suppliers and building a broad understanding of the technical platforms underpinning the delivery of a quality customer experience.
- Use data and customer insight to drive continuous improvement in product performance and experience.
- Lifecycle Management of all in‑life products including policies for replacement and retirement of devices, involvement in firmware upgrade campaigns, and testing of new devices.
- Monitor market trends and competitor activity to inform product positioning and innovation.
- Represent the product area in senior forums and ensure alignment across stakeholders.
- Support regulatory and compliance requirements related to CPE and connectivity.
Knowledge
- Deep understanding of CPE hardware and WiFi technologies.
Skills
- Passionate about creating great in‑home connectivity experiences.
- Customer‑first mindset.
- Excellent communication and stakeholder management skills.
- Collaborative and adaptable.
- Data‑driven and delivery‑focused.
- Commercial acumen — able to build business cases and manage P&L.
- Comfortable challenging the status quo
Experience
- Strong product management experience in telecoms, broadband or consumer tech.
- Experience working in Agile environments and leading cross‑functional teams.
- Background in launching consumer hardware products.
- Familiarity with telecoms regulation and compliance is a plus
- Experience with FTTP and all‑IP networks is highly desirable.
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9‑5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Free on‑site parking at our offices
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance‑related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought‑provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
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Senior Product Manager-CPE and Wifi employer: TalkTalk
Contact Detail:
TalkTalk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager-CPE and Wifi
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at TalkTalk. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion for in-home connectivity! When you get the chance to speak with hiring managers or during interviews, share your ideas on how to improve customer experiences with CPE and WiFi products. Let them see your enthusiasm and knowledge shine through!
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your product management experience and be ready to discuss how you've tackled challenges in previous roles. Use specific examples to demonstrate your skills and how they align with TalkTalk’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the TalkTalk team. Let’s make it happen!
We think you need these skills to ace Senior Product Manager-CPE and Wifi
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Manager role. Highlight your experience with CPE and WiFi technologies, and show us how your skills align with our mission to create great in-home connectivity experiences.
Show Your Passion: We want to see your enthusiasm for product management and customer-centric design. Share examples of how you've created products that customers love, and let your passion shine through in your application!
Be Data-Driven: Since we value a data-driven approach, include any relevant metrics or insights from your previous roles. Show us how you've used data to improve product performance and customer satisfaction.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at TalkTalk.
How to prepare for a job interview at TalkTalk
✨Know Your Product Inside Out
Before the interview, dive deep into TalkTalk’s in-home connectivity products. Understand the features of routers, mesh Wi-Fi, and boosters. Be ready to discuss how these products can enhance customer experiences and align with business goals.
✨Showcase Your Data-Driven Mindset
Prepare examples of how you've used data and customer insights to drive product improvements in your previous roles. Talk about specific metrics you’ve tracked and how they influenced your product decisions.
✨Demonstrate Collaboration Skills
Since this role involves working with various teams, think of instances where you successfully collaborated across departments. Highlight your communication skills and adaptability in cross-functional settings.
✨Stay Updated on Market Trends
Research current trends in CPE hardware and Wi-Fi technologies. Be prepared to discuss competitors and how you would position TalkTalk’s products in the market. Showing that you’re proactive about industry knowledge will impress the interviewers.