UX Designer - Service & Retention Journeys (Hybrid) in Salford
UX Designer - Service & Retention Journeys (Hybrid)

UX Designer - Service & Retention Journeys (Hybrid) in Salford

Salford Full-Time 36000 - 60000 £ / year (est.) No home office possible
TalkTalk

At a Glance

  • Tasks: Design and enhance user experiences for web and app services.
  • Company: Leading UK telecommunications provider with a focus on innovation.
  • Benefits: Flexible hybrid working, generous leave, and private healthcare.
  • Why this job: Make a real difference in user retention and service design.
  • Qualifications: Proven UX/Product Design experience and proficiency in Figma.
  • Other info: Join a dynamic team for a 6-month fixed-term contract.

The predicted salary is between 36000 - 60000 £ per year.

A leading telecommunications provider in the UK is seeking a confident and delivery-focused UX Designer for a 6-month fixed-term contract. This role involves designing and improving service and retention experiences across web and app.

The ideal candidate has proven experience in UX/Product Design, strong journey thinking skills, and proficiency in Figma.

The position offers flexible hybrid working, generous leave, and private healthcare among other benefits.

UX Designer - Service & Retention Journeys (Hybrid) in Salford employer: TalkTalk

As a leading telecommunications provider in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our UX Designer role offers not only flexible hybrid working arrangements but also generous leave and private healthcare, ensuring our team members can thrive both personally and professionally while contributing to meaningful projects that enhance customer experiences.
TalkTalk

Contact Detail:

TalkTalk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land UX Designer - Service & Retention Journeys (Hybrid) in Salford

✨Tip Number 1

Get to know the company inside out! Research their services and retention strategies. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a UX Designer.

✨Tip Number 3

Show off your skills! Prepare a portfolio that highlights your best UX/Product Design work, especially projects that involved journey thinking. Make sure to include case studies that demonstrate your problem-solving abilities.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace UX Designer - Service & Retention Journeys (Hybrid) in Salford

UX Design
Product Design
Journey Thinking
Figma
Web Design
App Design
User Experience Improvement
Delivery Focus

Some tips for your application 🫡

Show Off Your UX Skills: Make sure to highlight your experience in UX/Product Design. We want to see how you've tackled similar challenges before, so share specific examples of your work that demonstrate your journey thinking skills.

Figma is Key: Since proficiency in Figma is a must-have for this role, don’t forget to mention your experience with it. If you’ve created any standout designs or prototypes, include those in your application to really impress us!

Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for, so make it personal and relevant!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at TalkTalk

✨Know Your UX Fundamentals

Brush up on your UX principles and methodologies. Be ready to discuss your design process, from research to prototyping, and how you apply journey thinking in your projects. This will show that you understand the core of what makes a great user experience.

✨Showcase Your Figma Skills

Since proficiency in Figma is key for this role, prepare to demonstrate your skills. Bring along a portfolio that highlights your best work in Figma, and be ready to explain your design choices and how they enhance user retention.

✨Understand the Company’s Services

Research the telecommunications provider and their current service offerings. Familiarise yourself with their app and web interfaces. This knowledge will help you tailor your answers and show that you're genuinely interested in improving their user experiences.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would approach specific design challenges related to service and retention journeys. Think through potential scenarios beforehand and outline your thought process, as this will demonstrate your problem-solving skills and strategic thinking.

UX Designer - Service & Retention Journeys (Hybrid) in Salford
TalkTalk
Location: Salford

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