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- Tasks: Lead digital retention strategies and create innovative customer journeys.
- Company: Talktalk, a forward-thinking company with a focus on inclusivity.
- Benefits: Flexible hybrid working model, competitive benefits, and a commitment to inclusivity.
- Other info: Join a high-performing team in a new Manchester office.
- Why this job: Transform customer retention using AI and automation in a dynamic environment.
- Qualifications: Strong background in AI, automation, and team leadership experience.
The predicted salary is between 70000 - 90000 £ per year.
Talktalk is seeking a Group Product Manager to lead the digital retention strategy from their new office in Manchester. In this role, you will be responsible for creating innovative digital customer journeys and building high-performing teams. The ideal candidate will possess a strong background in AI and automation and a track record of transforming customer retention. The position offers a flexible hybrid working model, competitive benefits, and a commitment to inclusivity.
Director of AI-Driven Digital Retention & Growth in Salford employer: TalkTalk
Contact Detail:
TalkTalk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of AI-Driven Digital Retention & Growth in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Talktalk. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with AI and customer retention. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for those tricky interview questions by doing mock interviews with friends or using online resources. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for the role at Talktalk.
We think you need these skills to ace Director of AI-Driven Digital Retention & Growth in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Group Product Manager. Highlight your background in AI and automation, as well as any previous successes in digital customer journeys.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've transformed customer retention in the past and how you plan to bring that expertise to Talktalk.
Showcase Your Leadership Skills: As a Group Product Manager, you'll be leading teams. Make sure to include examples of how you've built high-performing teams and fostered collaboration in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process.
How to prepare for a job interview at TalkTalk
✨Know Your AI Inside Out
Make sure you brush up on your knowledge of AI and automation. Be ready to discuss how you've used these technologies in previous roles to enhance customer retention. Prepare specific examples that showcase your expertise and the impact of your strategies.
✨Showcase Your Leadership Skills
As a Group Product Manager, you'll need to lead high-performing teams. Think about times when you've successfully managed a team or project. Be prepared to share your leadership style and how you motivate others to achieve their best.
✨Understand Digital Customer Journeys
Familiarise yourself with the concept of digital customer journeys. Be ready to discuss innovative ideas for improving these journeys at Talktalk. Consider how you can leverage data and insights to create seamless experiences that drive retention.
✨Emphasise Inclusivity and Flexibility
Talktalk values inclusivity and a flexible working model. Reflect on how you’ve fostered an inclusive environment in your past roles. Be prepared to discuss how you would support a diverse team and adapt to different working styles.