At a Glance
- Tasks: Lead product strategies that create seamless digital experiences for millions of customers.
- Company: Join TalkTalk, a top inclusive employer committed to diversity and innovation.
- Benefits: Flexible working, generous holiday, private healthcare, and discounts on retail and leisure.
- Other info: Collaborative culture with opportunities for growth and continuous learning.
- Why this job: Shape impactful products using cutting-edge tech and customer insights in a dynamic environment.
- Qualifications: Experience in delivering customer-centric digital products and strong analytical skills.
The predicted salary is between 55000 - 65000 £ per year.
At TalkTalk, we’re building the next generation of digital experiences - and we’re looking for exceptional Product Managers to help lead that journey. This is a strategic, high-impact role where you’ll shape products used by millions of customers. You’ll combine strong commercial thinking, deep customer empathy, and technical fluency to turn complex connectivity solutions into seamless, intuitive experiences. We’re looking for 4 Product Managers who focus on outcomes over outputs - simplifying complexity, removing friction, and delivering real value to customers and the business.
What You’ll Be Doing
- Define and deliver product strategies that drive measurable business outcomes
- Own the product vision and roadmap, aligning stakeholders with a clear and compelling direction
- Champion value over features—focusing on meaningful impact rather than volume of delivery
- Lead product discovery and delivery using agile, lean, and customer-first approaches
- Maintain a rigorously prioritised backlog aligned to TalkTalk’s strategic goals
- Drive delivery across cross-functional teams, ensuring high-quality outcomes at pace
- Use data, insights, and customer feedback to make informed decisions and iterate quickly
- Ensure continuous, measurable value delivery throughout the product lifecycle
- Stay close to market trends and evolving customer expectations within telecoms and digital experiences
- Take inspiration from leading consumer apps to continuously improve our digital journeys
- Leverage emerging technologies, including AI, to enhance both customer experience and internal efficiency
- Foster a culture of experimentation, learning, and continuous improvement
- Challenge the status quo to unlock new opportunities and better ways of working
- Adapt to evolving business needs, contributing across multiple product areas where required
- Work closely with engineering, design, marketing, and commercial teams
- Contribute to a high-performing, resilient, and collaborative product community
Experience & Skills
- Proven experience delivering simple, customer-centric digital products within complex or technical environments
- Strong understanding of the product and software delivery lifecycle (Agile/Lean)
- Commercially astute, with experience translating business goals into product outcomes and growth opportunities
- Exposure to or strong interest in technologies such as AI and how they can enhance product delivery and customer experience
- Experience within telecoms, utilities, or other legacy industries (desirable)
- Highly analytical and data-driven, with the ability to link product improvements to key business KPIs
- Strong problem-solving skills, combining creativity with structured thinking
- Excellent stakeholder management and influencing skills across all levels
- Resilient and adaptable, comfortable working in ambiguity and fast-paced environments
- Growth mindset, continuously learning and seeking feedback
- Strong prioritisation skills with the ability to maintain clarity amid changing demands
- Ability to quickly understand new domains, systems, and customer needs
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
Product Manager employer: TalkTalk
At TalkTalk, we pride ourselves on being a forward-thinking employer that champions diversity and innovation. Our flexible hybrid working model fosters collaboration while allowing you to thrive in your preferred environment, complemented by generous benefits such as a competitive pension scheme, private healthcare, and ample holiday leave. Join us to be part of a dynamic culture that values continuous learning and meaningful impact, all while shaping the future of digital experiences for millions of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TalkTalk on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding TalkTalk’s products and their customer base. Show us how your experience aligns with their mission to simplify complex connectivity solutions.
✨Tip Number 3
Be ready to discuss your approach to product management. We want to hear about your strategies for prioritising features and driving measurable outcomes that deliver real value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience in delivering customer-centric digital products and how you've tackled complex challenges in previous roles. We want to see how you align with our mission at TalkTalk!
Showcase Your Impact:When detailing your past experiences, focus on the outcomes rather than just the tasks. Use metrics and examples to illustrate how your contributions have driven measurable business results. We love seeing how you've made a real difference!
Be Authentic:Let your personality shine through in your application. We value diversity and want to know who you are beyond your professional skills. Share your passion for product management and how you approach problem-solving creatively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at TalkTalk
✨Know Your Product Inside Out
Before the interview, dive deep into TalkTalk's products and services. Understand their features, benefits, and how they compare to competitors. This will help you articulate how your experience aligns with their product vision and demonstrate your genuine interest in the role.
✨Showcase Your Customer-Centric Approach
Prepare examples that highlight your ability to empathise with customers and translate their needs into actionable product strategies. Discuss how you've used customer feedback to drive product improvements and deliver real value, as this is crucial for a Product Manager at TalkTalk.
✨Demonstrate Agile Expertise
Familiarise yourself with Agile and Lean methodologies, as these are key to the role. Be ready to discuss specific instances where you've led product discovery and delivery using these approaches, and how they helped streamline processes and enhance outcomes.
✨Be Data-Driven
Talk about your analytical skills and how you've used data to inform product decisions. Prepare to share examples of how you've linked product improvements to business KPIs, showcasing your ability to drive measurable outcomes that align with TalkTalk's strategic goals.
