At a Glance
- Tasks: Lead the charge in creating innovative customer retention strategies using AI and automation.
- Company: Join TalkTalk, a forward-thinking company based in Manchester.
- Benefits: Enjoy flexible hybrid working, generous holidays, private healthcare, and awesome perks.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Be a visionary leader and make a real difference in customer experiences.
- Qualifications: Experience in high-scale consumer businesses with a strong customer focus.
The predicted salary is between 60000 - 80000 € per year.
TalkTalk seeks a Lead Product Manager in Manchester to envision and implement customer retention strategies. You will collaborate with cross-functional teams, leveraging AI and automation to enhance customer experiences.
The ideal candidate is a visionary leader with experience in high-scale consumer businesses, and a strong customer-focused approach.
This role offers flexible hybrid working, a generous holiday package, private healthcare, and various employee perks.
Lead Product Manager – Digital Retention & Growth (Hybrid) in Manchester employer: TalkTalk
TalkTalk is an exceptional employer that champions innovation and collaboration in the heart of Manchester. With a strong focus on employee well-being, we offer flexible hybrid working arrangements, a generous holiday package, and private healthcare, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic work culture that prioritises growth and empowers you to make a meaningful impact in customer retention strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager – Digital Retention & Growth (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with customer retention strategies and AI. This will make you stand out in interviews.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it shows you're genuinely interested in joining our team at TalkTalk.
We think you need these skills to ace Lead Product Manager – Digital Retention & Growth (Hybrid) in Manchester
Some tips for your application 🫡
Show Your Vision:When applying, make sure to highlight your visionary leadership skills. Talk about how you've successfully implemented customer retention strategies in the past and how you can bring that experience to our team.
Be Customer-Focused:We want to see your strong customer-focused approach shine through in your application. Share specific examples of how you've enhanced customer experiences using AI and automation in previous roles.
Collaborate Like a Pro:Since this role involves working with cross-functional teams, don’t forget to mention your collaboration skills. Talk about how you've worked with different departments to achieve common goals and drive growth.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at TalkTalk
✨Know Your Stuff
Before the interview, dive deep into TalkTalk's current customer retention strategies and their use of AI and automation. Familiarise yourself with their products and services, and think about how your experience aligns with their goals. This will show that you're genuinely interested and prepared.
✨Showcase Your Vision
As a Lead Product Manager, you'll need to demonstrate your visionary leadership. Prepare examples of past projects where you've successfully implemented customer-focused strategies. Be ready to discuss how you can leverage your insights to enhance TalkTalk's customer experiences.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, be prepared to discuss your collaboration skills. Share specific instances where you've worked with different departments to achieve a common goal. Highlight your ability to communicate effectively and build relationships.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about TalkTalk's future plans for customer retention and how they envision the role evolving. This not only shows your interest but also gives you valuable insights into the company’s direction.
