At a Glance
- Tasks: Lead the charge in creating innovative customer retention strategies using AI and automation.
- Company: Join TalkTalk, a forward-thinking company based in Manchester.
- Benefits: Enjoy flexible hybrid working, generous holidays, private healthcare, and awesome employee perks.
- Other info: Be part of a collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in customer experiences while leading a dynamic team.
- Qualifications: Proven experience in high-scale consumer businesses and a strong customer-focused mindset.
The predicted salary is between 60000 - 80000 £ per year.
TalkTalk seeks a Lead Product Manager in Manchester to envision and implement customer retention strategies. You will collaborate with cross-functional teams, leveraging AI and automation to enhance customer experiences.
The ideal candidate is a visionary leader with experience in high-scale consumer businesses, and a strong customer-focused approach.
This role offers flexible hybrid working, a generous holiday package, private healthcare, and various employee perks.
Lead Product Manager – Digital Retention & Growth (Hybrid) employer: TalkTalk
TalkTalk is an exceptional employer that champions innovation and collaboration in the heart of Manchester. With a strong focus on employee well-being, we offer flexible hybrid working arrangements, a generous holiday package, and private healthcare, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic work culture that prioritises growth and empowers you to make a meaningful impact in customer retention strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Manager – Digital Retention & Growth (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at TalkTalk. A friendly chat can open doors and give you insights that might just land you that Lead Product Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with customer retention strategies and AI. This will help us see how you can bring value to the team.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to product management and customer experience. We want to see your visionary leadership shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Product Manager – Digital Retention & Growth (Hybrid)
Some tips for your application 🫡
Show Your Vision:When writing your application, make sure to highlight your vision for customer retention strategies. We want to see how you can leverage AI and automation to enhance experiences, so don’t hold back on your ideas!
Tailor Your Experience:Make it personal! We’re looking for someone with experience in high-scale consumer businesses, so be sure to showcase relevant projects or roles that demonstrate your customer-focused approach.
Collaborate in Your Writing:Since this role involves working with cross-functional teams, mention any collaborative projects you've been part of. We love seeing how you work with others to achieve common goals!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at TalkTalk
✨Know Your Stuff
Before the interview, dive deep into TalkTalk's current customer retention strategies and their use of AI and automation. Familiarise yourself with their products and services, and think about how your experience aligns with their goals. This will show that you're genuinely interested and prepared.
✨Showcase Your Vision
As a Lead Product Manager, you'll need to demonstrate your visionary leadership. Prepare to discuss your past experiences where you've successfully implemented customer-focused strategies. Use specific examples to illustrate how you can drive growth and retention in a high-scale consumer business.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, be ready to talk about your collaboration skills. Think of instances where you've worked with different departments to achieve a common goal. Highlight your ability to communicate effectively and bring diverse teams together.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about TalkTalk's future plans for customer retention and how they envision the role evolving. This not only shows your interest but also gives you valuable insights into the company’s direction.
