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For Companies At a Glance
- Tasks: Deliver actionable insights and support strategic decision-making through data analysis.
- Company: Join TalkTalk, a Top 50 Inclusive Employer in the UK.
- Benefits: Flexible hybrid working, generous holiday package, private healthcare, and free broadband.
- Why this job: Make a tangible impact while collaborating with senior stakeholders and driving innovation.
- Qualifications: Strong SQL skills, analytical mindset, and experience with large data sets.
- Other info: Dynamic workplace culture that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
The Team
The Consumer Insights Team forms part of the wider Data & Insights Function, working alongside our Data Engineering, Reporting, Data Science and Digital Analytics Teams. Together, these teams collaborate to unlock the full potential of our data, with the Consumer Insights Team playing a key role in delivering meaningful analysis that supports strategic decision making and driving a deeper understanding of customer behaviour.
What You’ll Be Doing
- Deliver high-quality actionable insights across operational and commercial metrics
- Support supplier reconciliations, dispute resolution, and P&L control frameworks
- Support digital product change analysis and experimentation rollouts
- Conduct user requirement analysis and define best analytical approaches
- Collaborate with data engineering to resolve data issues and ensure data integrity
- Identify and communicate opportunities for business value creation
- Present insights clearly and effectively to stakeholders, including C-Suite
- Developing relationships with senior stakeholders
- Empower decision-makers with timely, comprehensive, and impactful information
Supporting Team Development
- Drive continuous improvement in analytics techniques and approaches
- Support delivery of Insight & Analytics objectives and projects
- Contribute to a high-performance, data-driven culture within the team
- Mentoring and supporting junior colleagues in the delivery of analysis
What You’ll Bring
- Strong technical skills
- Strong proficiency in SQL and MS Office tools
- Experience working with Databricks and Azure preferable
- Experience with large data sets
- Analytical knowledge, application & delivery
- Demonstrated ability to interpret and consolidate data from multiple sources
- Experience in delivering insights that influence strategic decisions
- Strong storytelling skills with the ability to translate data into actionable outputs
- Commercial awareness and understanding of business value creation
- Critical thinker with a problem-solving mindset
- Senior stakeholder management
- Ability to work effectively with senior stakeholders and cross-functional teams
- Self-motivated, ambitious, and determined to make a tangible impact
- Experience supporting junior colleagues
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Free on-site parking at our offices
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
Senior Insight Analyst in Salford employer: TalkTalk Telecom
Contact Detail:
TalkTalk Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Insight Analyst in Salford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role in the Consumer Insights Team.
✨Tip Number 2
Prepare for those interviews by brushing up on your storytelling skills. You’ll need to translate complex data into actionable insights, so practice presenting your past work in a clear and engaging way.
✨Tip Number 3
Show off your analytical prowess! Be ready to discuss how you've tackled data issues in the past and how you’ve collaborated with cross-functional teams to drive business value. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team.
We think you need these skills to ace Senior Insight Analyst in Salford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your strong technical skills, especially in SQL and MS Office tools. We want to see how you can use these skills to deliver high-quality insights that drive decision-making.
Tell a Story with Data: When you present your experience, focus on how you've translated data into actionable outputs. We love candidates who can tell a compelling story with their insights, so don’t hold back!
Connect with Us: Don’t forget to mention any experience you have working with senior stakeholders or cross-functional teams. Building relationships is key for us, and we want to know how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply through our website to ensure your application gets the attention it deserves. It’s the best way for us to connect and start the conversation about how you can make an impact with us!
How to prepare for a job interview at TalkTalk Telecom
✨Know Your Data Inside Out
As a Senior Insight Analyst, you'll be expected to deliver high-quality insights. Brush up on your SQL skills and be ready to discuss how you've used data to influence strategic decisions in the past. Prepare examples that showcase your analytical knowledge and storytelling abilities.
✨Understand the Business Context
Familiarise yourself with the company's goals and how the Consumer Insights Team contributes to them. Be prepared to discuss how your insights can create business value and support decision-making. This shows you’re not just a data whiz but also commercially aware.
✨Engage with Stakeholders
Since you'll be presenting insights to senior stakeholders, practice how to communicate complex data clearly and effectively. Think about how you can tailor your message to different audiences, especially the C-Suite. This will demonstrate your ability to build relationships and empower decision-makers.
✨Show Your Mentorship Skills
The role involves supporting junior colleagues, so be ready to share your experiences in mentoring or leading teams. Highlight any instances where you've contributed to team development or driven continuous improvement in analytics techniques. This will show your commitment to fostering a high-performance culture.
