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- Tasks: Deliver data-driven insights to optimise strategy and performance across the business.
- Company: Join TalkTalk, a dynamic and inclusive workplace that values innovation.
- Benefits: Flexible hybrid working, generous holiday package, private healthcare, and free broadband.
- Why this job: Work on exciting multi-million-pound projects and make a real impact.
- Qualifications: Experience in data analysis, SQL coding, and strong communication skills.
- Other info: Be part of a collaborative team with excellent career development opportunities.
The predicted salary is between 28800 - 48000 £ per year.
As an Insight Analyst here at TalkTalk you’ll be a key member of the Insights team where you’ll collaborate with colleagues from across TalkTalk to shape, deliver and optimise our strategy and performance by delivering data-driven actionable analysis. We’re a fast-paced environment and an ever-evolving business, so if you’re an experienced Insights Analyst who’s energetic and enjoys a challenge you’ll never be bored at TalkTalk. You’ll have the opportunity to work on multi-million-pound projects with clear role accountability and the opportunity to develop yourself and your career further.
The Insight team are responsible for providing value-added insight and analytics to the business, whilst this Insights Analyst role provides insight on a variety of key business metrics - base management, churn management, upsell opportunity, operational analysis, etc. In this role, you’ll be tasked with providing insight that uncovers issues and opportunities across the consumer base which will drive business value and/or customer experience improvement.
Your responsibilities:
- You’ll conduct user requirement analyses and establish best approach, whilst problem-solving and brain-storming core issues.
- With the support of your manager and colleagues, you’ll drive your own development.
- You’ll read and prepare data for analysis, ahead of delivering data insights that provide actionable outputs.
- Collaborating with colleagues at all levels, including senior stakeholders, you’ll support the delivery of Insight & Analytics team objectives and projects.
What you need to demonstrate for success:
- The ability to interpret data, linking multiple sources of data and bringing them together into a consolidated output.
- Experience coding using SQL, with other languages and analytical software experience, such as PowerBI, Databricks and Azure, being an advantage.
- Can identify value-creation opportunities across the organisation and clearly articulate the results of analysis into clear insight and communicate effectively with stakeholders.
- Bringing creativity to the role by looking at options to generate analysis using different techniques or approaches.
- Generates energy, pride and momentum across the team.
If this Insight Analyst role sounds like you, please apply and we will be in touch soon!
What We Offer:
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Free on-site parking at our offices
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
Insight Analyst in Salford employer: TalkTalk Telecom
Contact Detail:
TalkTalk Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Analyst in Salford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TalkTalk on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and familiarising yourself with PowerBI and Databricks. Be ready to showcase how you can turn data into actionable insights – that’s what they’re after!
✨Tip Number 3
Show your creative side! Think of unique ways to present your analysis during interviews. Whether it’s through visualisations or storytelling, make sure you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Insight Analyst in Salford
Some tips for your application 🫡
Show Your Data Skills: Make sure to highlight your experience with data analysis and coding, especially SQL. We want to see how you can interpret data and turn it into actionable insights, so don’t hold back on showcasing your skills!
Be Creative: We love creativity! When writing your application, think about how you can bring fresh ideas to the table. Share examples of how you've approached problems in unique ways or used different techniques to generate analysis.
Tailor Your Application: Take a moment to tailor your application to the role. Use keywords from the job description and relate your experiences to the responsibilities listed. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at TalkTalk Telecom
✨Know Your Data Inside Out
As an Insight Analyst, you'll be dealing with a lot of data. Make sure you brush up on your SQL skills and get familiar with the analytical tools mentioned in the job description, like PowerBI and Azure. Being able to discuss how you've used these tools in past projects will show you're ready for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Think about specific instances where your analysis led to actionable insights or improvements. This will demonstrate your ability to identify value-creation opportunities and articulate results effectively.
✨Engage with Stakeholders
Since collaboration is key in this role, think about how you can communicate your insights clearly to different stakeholders. Practice explaining complex data in simple terms, and be ready to discuss how you've worked with various teams to drive projects forward.
✨Bring Your Creativity to the Table
The job calls for creativity in generating analysis. Prepare to discuss innovative approaches you've taken in your previous work. Whether it's using different techniques or thinking outside the box, showing that you can bring fresh ideas will set you apart from other candidates.
