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For Companies At a Glance
- Tasks: Lead strategic relationships with broadband network providers to drive growth and profitability.
- Company: Join TalkTalk, a Top 50 Inclusive Employer in the UK.
- Benefits: Flexible working, generous holiday, private healthcare, and free broadband.
- Why this job: Make an impact in a dynamic environment while shaping the future of broadband.
- Qualifications: Strong commercial acumen, negotiation skills, and experience in network supplier landscape.
- Other info: Collaborative culture that values diversity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
About the Team
The Commercial team plays a critical role in driving growth, profitability and market competitiveness by balancing customer needs with financial objectives while navigating competitive and regulatory pressures. Reporting into the Commercial Director, the Head of Networks will lead all commercial and strategic relationships with wholesale broadband network providers, ensuring the company optimises access, pricing and service quality across multiple network partners. The role focuses on securing cost-effective, high-performing network supply partnerships to underpin the company's retail broadband growth, customer experience and profitability objectives.
Your Responsibilities
- Own and manage all wholesale broadband partner relationships working closely with PXC colleagues (e.g., Openreach, CityFibre, Community Fibre, Freedom Fibre, Netomnia).
- Input TalkTalk requirements to PXC contract negotiations covering pricing, service level agreements, and innovation partnerships.
- Develop and implement the network strategy to ensure competitive cost-per-line and access to the latest broadband technologies.
- Oversee performance management of network supply — uptime, install success rates, repair times, and escalation handling.
- Liaise with Finance and Product teams to forecast line costs, rebates and capex requirements.
- Work closely with Product and Technology teams to ensure coverage data and network capabilities inform product positioning and pricing.
- Providing deep telco commercial expertise on projects led by other teams where required, representing the Commercial team to ensure a long-term, strategic view is put forward.
- Provide leadership & coaching to direct reports to deliver company, network and broader commercial strategy and objectives.
Knowledge, Skills & Experience
- Strong market knowledge and understanding of network supplier landscape, customer preferences, emerging trends and competitor activities to shape the Network commercial strategy and execution.
- We’re seeking a high calibre individual with strong commercial acumen and negotiation ability, with excellent analytical and numeracy skills to support solid commercial decision making.
- The ability to build multi-level relationships across TalkTalk and the gravitas to command respect when presenting to Senior Management and external suppliers.
- Excellent stakeholder management, clear and concise communication and working with other business functions to ensure cross-functional success is key.
- The ability and personal skills to enable visualisation of an opportunity and communicate to stakeholders and contributors; this includes the ability to create business plans and models for C-suite review and evaluation.
- The successful individual will be a proven agent of change, able to organise, coordinate and deliver in complexity. They will have a strong background in delivery and implementation of complex cross-functional initiatives.
- They will be capable of bringing new ideas, being disruptive and having a degree of pace and urgency.
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Free on-site parking at our offices
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
Head of Networks in Salford employer: TalkTalk Telecom
Contact Detail:
TalkTalk Telecom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Networks in Salford
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with key players in the broadband sector. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your achievements in managing network partnerships and driving commercial success. This will help you stand out during interviews.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the network strategy and how you can contribute to the company's growth. Confidence is key when presenting to senior management.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Head of Networks in Salford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with wholesale broadband networks and commercial relationships. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Commercial Acumen: In your application, emphasise your strong commercial understanding and negotiation skills. We’re looking for someone who can navigate complex supplier landscapes, so share examples of how you've successfully managed similar challenges in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your ideas and experiences, as we value effective communication skills highly. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at TalkTalk Telecom
✨Know Your Networks
Before the interview, dive deep into the wholesale broadband network landscape. Familiarise yourself with key players like Openreach and CityFibre, and understand their strengths and weaknesses. This knowledge will help you demonstrate your market understanding and how you can leverage these relationships for the company's benefit.
✨Showcase Your Commercial Acumen
Prepare to discuss your previous experiences in negotiating contracts and managing supplier relationships. Bring specific examples of how you've optimised pricing or improved service levels in past roles. This will highlight your ability to drive profitability while balancing customer needs.
✨Communicate Clearly and Confidently
Practice articulating your thoughts on complex topics like network strategy and performance management. Use clear, concise language and be ready to explain technical concepts in a way that resonates with non-technical stakeholders. This will showcase your communication skills and ability to engage with senior management.
✨Demonstrate Leadership Skills
Be prepared to discuss your leadership style and how you've coached teams to achieve commercial objectives. Share examples of how you've led cross-functional initiatives and driven change within an organisation. This will illustrate your capability to inspire and manage teams effectively.
