At a Glance
- Tasks: Lead product strategies that shape digital experiences for millions of customers.
- Company: Join TalkTalk, a top inclusive employer committed to innovation and diversity.
- Benefits: Flexible working, generous holiday, private healthcare, and performance bonuses.
- Other info: Dynamic workplace with opportunities for growth and collaboration.
- Why this job: Make a real impact by simplifying complex products and enhancing customer experiences.
- Qualifications: Experience in delivering customer-centric digital products and strong analytical skills.
The predicted salary is between 55000 - 65000 £ per year.
At TalkTalk, we’re building the next generation of digital experiences - and we’re looking for exceptional Product Managers to help lead that journey. This is a strategic, high-impact role where you’ll shape products used by millions of customers. You’ll combine strong commercial thinking, deep customer empathy, and technical fluency to turn complex connectivity solutions into seamless, intuitive experiences.
We’re looking for 4 Product Managers who focus on outcomes over outputs - simplifying complexity, removing friction, and delivering real value to customers and the business.
What you’ll be doing:
- Product Strategy & Leadership
- Define and deliver product strategies that drive measurable business outcomes
- Own the product vision and roadmap, aligning stakeholders with a clear and compelling direction
- Champion value over features—focusing on meaningful impact rather than volume of delivery
- Lead product discovery and delivery using agile, lean, and customer-first approaches
- Execution Excellence
- Maintain a rigorously prioritised backlog aligned to TalkTalk’s strategic goals
- Drive delivery across cross-functional teams, ensuring high-quality outcomes at pace
- Use data, insights, and customer feedback to make informed decisions and iterate quickly
- Ensure continuous, measurable value delivery throughout the product lifecycle
- Innovation & Growth
- Stay close to market trends and evolving customer expectations within telecoms and digital experiences
- Take inspiration from leading consumer apps to continuously improve our digital journeys
- Leverage emerging technologies, including AI, to enhance both customer experience and internal efficiency
- Foster a culture of experimentation, learning, and continuous improvement
- Challenge the status quo to unlock new opportunities and better ways of working
- Flexibility & Collaboration
- Adapt to evolving business needs, contributing across multiple product areas where required
- Work closely with engineering, design, marketing, and commercial teams
- Contribute to a high-performing, resilient, and collaborative product community
What you’ll bring:
- Experience
- Proven experience delivering simple, customer-centric digital products within complex or technical environments
- Strong understanding of the product and software delivery lifecycle (Agile/Lean)
- Commercially astute, with experience translating business goals into product outcomes and growth opportunities
- Exposure to or strong interest in technologies such as AI and how they can enhance product delivery and customer experience
- Experience within telecoms, utilities, or other legacy industries (desirable)
- Skills
- Highly analytical and data-driven, with the ability to link product improvements to key business KPIs
- Strong problem-solving skills, combining creativity with structured thinking
- Excellent stakeholder management and influencing skills across all levels
- Resilient and adaptable, comfortable working in ambiguity and fast-paced environments
- Growth mindset, continuously learning and seeking feedback
- Strong prioritisation skills with the ability to maintain clarity amid changing demands
- Ability to quickly understand new domains, systems, and customer needs
Be Yourself. Make an Impact. Join Us.
As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself.
We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work.
What We Offer
- Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection
- Collaborative office spaces designed for creative thinking and innovation
- Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!)
- Private healthcare for all employees
- Competitive pension scheme and performance-related bonus opportunities
- Free broadband for all employees
- Life event gifts – celebrating milestones like marriages and births
- Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations
- Salary sacrifice scheme – save on dental, gym, and more
- Big retail and leisure discounts
- 3 paid volunteering days a year – because making a difference matters to us too
Product Manager employer: TalkTalk Group
At TalkTalk, we pride ourselves on being a forward-thinking employer that champions diversity and innovation. Our flexible hybrid working model fosters collaboration while allowing you to thrive in your preferred environment, complemented by generous benefits such as a competitive pension scheme, private healthcare, and ample holiday leave. Join us to be part of a dynamic team where your contributions shape the future of digital experiences for millions of customers.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TalkTalk on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their products and customer needs. Dive into their website and social media to get a feel for their latest innovations and challenges. This will help you show how you can add value right from the start.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've simplified complex problems in previous roles. This will demonstrate your ability to deliver real value, just like they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the TalkTalk team.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Your Passion for Product Management:When you’re writing your application, let your enthusiasm for product management shine through! Talk about why you love shaping products and how you’ve made a difference in previous roles. We want to see that spark!
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your experience with agile methodologies and customer-centric approaches, as these are key to what we’re looking for.
Be Data-Driven:Since we value data-driven decision-making, include examples of how you've used data to inform your product strategies. Share any metrics or KPIs that demonstrate your impact on previous projects – numbers speak volumes!
Keep It Clear and Concise:While we love detail, clarity is crucial. Make sure your application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon unless it’s relevant. We want to understand your journey without getting lost in the details!
How to prepare for a job interview at TalkTalk Group
✨Know Your Product Strategy
Before the interview, dive deep into TalkTalk's product strategies and recent innovations. Be ready to discuss how you would define and deliver product strategies that drive measurable business outcomes, showcasing your understanding of customer-centric digital products.
✨Showcase Your Data-Driven Mindset
Prepare examples of how you've used data and customer feedback to make informed decisions in past roles. Highlight your analytical skills and how they link product improvements to key business KPIs, as this is crucial for a Product Manager at TalkTalk.
✨Emphasise Collaboration Skills
TalkTalk values collaboration across teams, so be ready to share experiences where you've worked closely with engineering, design, and marketing teams. Illustrate how you’ve contributed to high-performing teams and maintained clarity amid changing demands.
✨Demonstrate a Growth Mindset
Express your enthusiasm for continuous learning and seeking feedback. Share instances where you've adapted to ambiguity or fast-paced environments, and how you challenge the status quo to unlock new opportunities, aligning with TalkTalk's culture of innovation.
