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- Tasks: Drive new business in the public sector and close exciting opportunities.
- Company: Join Talkdesk, a fast-paced tech company with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Be part of a team that shapes the future of customer experience.
- Qualifications: Experience in software sales to public sector and strong relationship-building skills.
- Other info: Embrace a culture of accountability, speed, and focus at Talkdesk.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Enterprise Account Executive – UK – Public Sector
Join to apply for the Enterprise Account Executive – UK – Public Sector role at Talkdesk.
At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve, and we give back to our community by volunteering our time, supporting non‑profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.
- Focus: Focus time, energy and attention on what is most impactful for the business and be thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
What is an Enterprise Account Executive for Public Sector at Talkdesk?
As an Enterprise Account Executive for Public Sector at Talkdesk, you will be responsible for pipeline generation across SDR, Channel Partners, Marketing and Self‑generation, targeting public sector entities with 1,000+ employees that are aligned to your region.
We are looking for a driven, motivated and ambitious Enterprise Account Executive—someone who will proactively acquire new prospects and drive forward our business offerings through solution‑based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
Responsibilities
- Responsible for new business development within enterprise public sector entities and closing of opportunities.
- The ability to articulate how you have personally built champions, coaches and quantified the outcomes you have enabled them to deliver is critical for the successful candidate.
- Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers.
- Create and cultivate a close relationship with strategic alliances.
- Understand the customers’ business strategy and direction and manage a long‑term, sustainable business portfolio.
- Manage the end‑to‑end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
- Bring innovative ideas that showcase Talkdesk\’s competitive advantage and disruptive mindset.
- Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process.
- Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short‑ and long‑term for your coverage model.
- Build lasting, meaningful relationships with other members of management, team, and the prospect/customer community.
- Build and align with the Talkdesk sales Go‑to‑Market plan to develop and own accountability for the region’s market segmentation and targeted accounts.
- Develop essential internal relationships to provide the support necessary to manage accounts and close deals.
- Communicate accurate and realistic forecast information to the management team per our process and policy.
- Communicate market reaction and needs back to headquarters in a productive manner.
- Take an active role in solving problems that involve other functional areas, instead of “dumping problems at the factory door.”
- Take the lead in prioritising the needs of customers so that engineering and other functional areas can focus on the right tasks and issues.
Requirements
- Previous experience selling software solutions into Public Sector Entities.
- Long history in outside/direct sales experience exceeding net new quota targets.
- Experience positioning through strategic value‑based selling.
- Track record of innovative projects.
- Experience selling SaaS‑based solutions, managing complex sales practices and solution‑based selling to CXO, senior management and director‑level individuals.
- Analytical with strong business acumen.
- Flexible personality, able to adapt to surroundings.
- Strong analytical and business deal‑making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully.
- Demonstrated track record in planning, development, and implementation of new business activity involving leading‑edge technology.
- Proven ability to grow revenues to a substantial level and scale bookings growth and net‑new customers.
- Excellent communication and presentation skills.
- Extensive negotiation and contract development experience.
- Comfortable operating in a fast‑paced, dynamic startup environment.
- CCaaS or Contact Centre knowledge a plus.
Work Environment and Physical Requirements
Primarily office‑environment work, extended periods of sitting or standing, computer‑based work. Limited lifting, and equipment usage limited to computer‑related equipment (keyboards, mouse, etc.).
Inclusion Statement
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Software Development
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Enterprise Account Executive - UK - Public Sector employer: Talkdesk
Contact Detail:
Talkdesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive - UK - Public Sector
✨Tip Number 1
Network like a pro! Get out there and connect with people in the public sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in selling software solutions. Share specific examples of how you've built champions and delivered results—this will set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Talkdesk, and express your interest in working with them. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Prepare for interviews by understanding the company’s goals and challenges. Research Talkdesk’s offerings and think about how you can contribute to their success in the public sector. Tailoring your approach shows you're serious and ready to hit the ground running!
We think you need these skills to ace Enterprise Account Executive - UK - Public Sector
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience shine through. We want to see how driven and motivated you are to make a difference in the public sector!
Be Specific About Your Achievements: Don’t just list your past roles; tell us about the champions and coaches you've built relationships with. Quantify the outcomes you've enabled them to deliver – numbers speak volumes!
Tailor Your Application: Make sure to align your skills and experiences with our job description. Highlight your experience in selling software solutions to public sector entities and how you’ve exceeded targets in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Talkdesk
✨Know Your Public Sector Inside Out
Before the interview, dive deep into the public sector landscape in the UK. Understand the key players, current challenges, and how Talkdesk's solutions can address these issues. This knowledge will help you articulate your value proposition effectively.
✨Showcase Your Relationship-Building Skills
Be ready to share specific examples of how you've built champions and coaches in previous roles. Highlight the outcomes you've enabled them to achieve, as this is crucial for demonstrating your ability to foster relationships within enterprise customers.
✨Prepare a Winning Sales Strategy
Craft a comprehensive sales strategy tailored to the public sector. Be prepared to discuss how you would manage the end-to-end sales process and engage with various resources. This shows that you can think strategically and execute effectively.
✨Communicate Clearly and Confidently
Practice your communication skills, especially when discussing complex sales practices and SaaS solutions. Clear and confident communication is key to making a strong impression, so ensure you can convey your ideas succinctly and persuasively.
