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- Tasks: Lead training for partner Solutions Architects and Sales Engineers in a dynamic environment.
- Company: A top customer experience solutions provider with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a significant impact in the CCaaS/CXA sector while leading technical enablement.
- Qualifications: 5+ years of experience in CCaaS/CXA and strong technical leadership skills.
- Other info: Full-time role based in the UK with travel across various regions.
The predicted salary is between 48000 - 72000 £ per year.
A leading customer experience solutions provider is seeking a Director for Technical Enablement to lead training efforts for partner Solutions Architects and Sales Engineers. The role requires 5+ years of relevant experience in the CCaaS/CXA sector, with a strong emphasis on technical leadership and partner engagement.
You will be responsible for providing technical expertise, developing enablement plans, and representing the company at events. This is a full-time position based in the United Kingdom with required travel across various regions.
Director, Partner Solutions Engineer — AI & Channel Strategy employer: Talkdesk
Contact Detail:
Talkdesk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Partner Solutions Engineer — AI & Channel Strategy
✨Tip Number 1
Network like a pro! Reach out to your connections in the CCaaS/CXA sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your technical leadership experience and how you've successfully engaged partners in the past. This is your moment to shine!
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and initiatives. Tailor your responses to show how your skills align with their goals, especially in training and enablement strategies for partner Solutions Architects and Sales Engineers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director, Partner Solutions Engineer — AI & Channel Strategy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the CCaaS/CXA sector. We want to see how your technical leadership and partner engagement skills shine through, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities mentioned in the job description.
Showcase Your Technical Expertise: In your application, be sure to mention any relevant technical skills or projects you've worked on. We’re looking for someone who can bring real technical know-how to the table, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Talkdesk
✨Know Your Stuff
Make sure you brush up on your knowledge of CCaaS and CXA sectors. Understand the latest trends and technologies in customer experience solutions. This will not only help you answer technical questions but also show your passion for the industry.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you've successfully led training efforts or engaged partners. Highlight your approach to technical enablement and how it benefited your previous employers.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their current challenges in partner enablement or how they envision the role evolving. This shows your interest in the company and helps you gauge if it's the right fit for you.
✨Prepare for Travel Discussions
Since the role requires travel, be ready to discuss your flexibility and past experiences with travel for work. Share how you manage your time and maintain productivity while on the road, as this is crucial for a position that involves regional engagement.
