Talk Straight Limited is hiring a First Line Support Engineer to be the initial contact for customers seeking technical help. You will diagnose and troubleshoot basic issues, log interactions, and escalate complex problems to second-line support as needed.
You’ll work in a fast-paced, hybrid setup with training and regular reviews. A 1–2 year background in technical support is preferred, with certifications welcomed.
#J-18808-Ljbffr
First-Line Tech Support Engineer (Hybrid) employer: Talk Straight Limited
As a Technical Account Manager at our company, you'll be part of a dynamic and supportive work culture that prioritises employee growth and development. With a strong focus on collaboration across teams and a commitment to maintaining high-quality technical relationships with our most valued customers, you will enjoy a range of benefits including a generous holiday allowance, a bonus scheme, and opportunities for professional training. Our UK-based role offers the unique advantage of engaging directly with key accounts while also providing flexibility through remote work and travel, ensuring a fulfilling and rewarding career path.
