Provisioning Coordinator in Ilkley

We are currently looking for a self-motivated and enthusiastic Provisioning Coordinator who will be responsible for supporting Project Managers in the successful delivery of projects across the organisation. In this role, you will manage day-to-day provisioning activities, ensuring that services are delivered efficiently, accurately, and in line with agreed timelines. You will act as a key point of contact for internal teams, external suppliers, and customers, coordinating resources to maintain the smooth delivery of services. You will also handle incoming calls into the department, ensuring queries are managed promptly and effectively. Alongside core provisioning responsibilities, this role offers a clear development pathway toward a Project Manager position. You will gain exposure to the full project lifecycle, including supporting project planning, scheduling, progress tracking, and assisting in the coordination of larger and more complex initiatives. This position provides a strong foundation for career progression into project management, offering valuable hands-on experience in coordination, stakeholder engagement, and delivery management. This is a hybrid role, 3 days per week in our Ilkley office.

Key responsibilities:

• Assist in the planning and execution of projects.
• Support the definition of project scope, goals, and deliverables in collaboration with stakeholders and the Tender team.
• Help coordinate and conduct pre-kick-off meetings, both online and in person.
• Assist in defining project tasks and resource requirements.
• Support the coordination and assembly of resources for projects.
• Monitor project progress, ensuring timely updates to stakeholders.
• Assist in preparing reports outlining project progress, potential risks, and proposed solutions.
• Support the implementation of project changes and interventions to ensure successful outcomes.
• Participate in project evaluations and assess overall results.
• Adhere to company policies related to quality, environment, and information security.

Skills & Experience:

• Strong communication and interpersonal skills.
• Ability to anticipate and solve problems effectively.
• Basic knowledge of project management principles.
• Experience in collaborating with third parties and understanding procurement processes (desirable).
• Team-oriented with the ability to foster a sense of collaboration and community among project members.
• Experience in project monitoring, planning, and controlling.
• Strong attention to detail.

Essential:

• Excellent communication and interpersonal skills.
• The ability to pre-empt problems and solve them quickly.
• The ability to negotiate with third parties.
• Fluent in spoken and written English.
• Must be within commutable distance of Ilkley, West Yorkshire.
• Strong organisation skills.

Desirable:

• Telecoms Experience.
• Project Management Experience.

Salary: £27,608

Up to 25 days holiday per year plus Bank Holidays, Wellbeing day, Hybrid working, Company events, Company pension - 5% employer contribution, Referral programme, Contractual sick pay, Employee Assistance Programme, Contractual maternity and paternity pay, Health Cash Plan, Non-work related training allowance, Volunteering day, Day off for your birthday.

Closing date for applications: 12th June 2026

Who we are: Schools Broadband, a division of Talk Straight Ltd, is now the leading provider of web filtering, safeguarding and security software for schools and multi academy trusts. We place safeguarding and security at the heart of everything we do and as such have received several awards from the Internet Service Providers Association for providing the best security in the country. We now protect over 2500 organisations against advanced cyber-attacks and keep nearly one million school children safe online with our unique cloud-based platform. With steady year on year growth since our inception in 2007, we are a rapidly growing company with a talent pool of over 60 employees who we place at the centre of our success.

Equal Employment Opportunity: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.