Talk Straight Group is seeking a proactive First Line Support Engineer to join our busy support team in Ilkley. You will be the initial contact for customers, diagnose and troubleshoot simple issues, log details and escalate when needed.
You’ll work in a hybrid environment, with remote support and three days per week at our Ilkley office, supported by structured training, regular reviews, and a friendly culture.
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First-Line IT Support Engineer - Hybrid & Customer-Focused in Ilkley employer: Talk Straight Group
At Schools Broadband, we pride ourselves on being an excellent employer, offering a supportive and friendly work culture that prioritises employee well-being and development. With hybrid working options, competitive salaries, and a range of benefits including generous holiday allowances and professional training opportunities, we empower our team to thrive in a fast-paced ISP environment while making a meaningful impact on safeguarding children online.