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For Companies At a Glance
- Tasks: Engage with customers, manage calls, and upsell car-related products.
- Company: Join Talk Staff Recruitment, a trusted agency connecting talent with top companies.
- Benefits: Enjoy 24 days holiday, team outings, and training opportunities.
- Other info: Work Monday to Friday, 9am - 5.30pm, in a supportive team atmosphere.
- Why this job: Perfect for car enthusiasts who love helping others and thrive in a dynamic environment.
- Qualifications: 1-2 years in customer service or sales, excellent communication skills, and MS Office proficiency.
The predicted salary is between 24000 - 25000 £ per year.
Overview
Reference
BH-7574
Salary
£24,000 – £25,000/annum + depending on experience
Job Location
– United Kingdom — England — East Midlands — Derbyshire — Heanor
Job Type
Permanent
Posted
15 July 2025
Do you have an interest in cars and love speaking with people? Our client has got a fantastic opportunity for a Customer Sales Advisor to join their team and help their customers solve their car troubles!
Our client is looking for someone with proven experience in a telephone sales or customer service role.
To be considered for the role, you\’ll require the following essentials:
- A minimum of 1-2 years\’ experience within a customer services/sales role
- Excellent internal and external communication
- Proficient in MS Office
- Attention to detail
- Excellent telephone manner
- An interest in cars is advantageous
Within this position, you\’ll also be:
- Managing inbound & outbound calls
- Spotting opportunities to upsell products & services for maximising sales
- Handling live chat enquiries online with confidence
- Providing accurate information to customers, whether over the phone or in person
- Updating customer records and our internal database as needed
- Creating invoices, proformas, and credit notes
- Generating courier labels for outbound & inbound deliveries
- Liaising effectively with our internal technical team
- Acting as the vital link between customers and technical staff
Salary & Working Hours
- Salary is £24,00 – £25,000 per annum, dependant on experience
- Working hours are Monday – Friday, 9am – 5.30pm
- 24 days holiday plus 8 bank holidays
- Team building outings
- Development & training opportunities
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.
See our website for more details and jobs available – 697 2662
Customer Sales Advisor employer: Talk Staff
Contact Detail:
Talk Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry. Since an interest in cars is advantageous for this role, make sure you can discuss recent trends or popular models confidently during your interview.
✨Tip Number 2
Practice your telephone communication skills. As you'll be managing inbound and outbound calls, consider role-playing with a friend to enhance your telephone manner and ensure you sound professional and approachable.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think of specific situations where you successfully resolved issues or upsold products, as these will demonstrate your capability in handling customer interactions effectively.
✨Tip Number 4
Get comfortable with MS Office tools. Since proficiency in MS Office is required, brush up on your skills, especially in Excel and Word, to ensure you're ready to handle tasks like creating invoices and updating records efficiently.
We think you need these skills to ace Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and sales. Use specific examples that demonstrate your communication skills and attention to detail, as these are crucial for the Customer Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cars and your ability to connect with customers. Mention any relevant experience and how it aligns with the responsibilities of the position, such as managing calls and handling enquiries.
Highlight Relevant Skills: In your application, emphasise your proficiency in MS Office and your excellent telephone manner. These skills are essential for the role, so make sure they stand out in your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are key traits for a Customer Sales Advisor.
How to prepare for a job interview at Talk Staff
✨Show Your Passion for Cars
Since the role involves helping customers with car troubles, demonstrating your interest in cars can set you apart. Share any relevant experiences or knowledge you have about vehicles during the interview.
✨Highlight Your Customer Service Experience
Make sure to discuss your previous roles in customer service or sales. Provide specific examples of how you've successfully handled customer inquiries and resolved issues, as this will showcase your suitability for the position.
✨Demonstrate Communication Skills
Excellent communication is key for a Customer Sales Advisor. Practice articulating your thoughts clearly and confidently, and be prepared to answer questions in a way that reflects your ability to engage with customers effectively.
✨Prepare for Role-Playing Scenarios
You might be asked to participate in role-playing exercises during the interview. Be ready to demonstrate how you would handle a customer call or live chat enquiry, showcasing your problem-solving skills and ability to upsell products.