At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and handling calls.
- Company: Join a supportive team in the heart of Derby with a great atmosphere.
- Benefits: Temp to perm role with flexible hours and a chance to grow your career.
- Other info: Enjoy a dynamic work environment with opportunities for personal development.
- Why this job: Perfect for those who love customer service and want to make a difference.
- Qualifications: Previous reception or admin experience and excellent communication skills.
The predicted salary is between 18900 - 23100 £ per year.
Do you enjoy being the first point of call for all visitors and calls?
Based in the centre of Derby, we are looking for a Receptionist to join a lovely team on a temporary to permanent basis.
You will meet and greet clients face to face as well as all aspects of enquiries and call handling in a professional and friendly manner.
- To be considered for the role, you’ll require the following essentials:
- Previous reception and admin experience
- Excellent communication skills, both verbal and written
- Excellent people skills, ideally with previous reception and/or admin
- Approachable and a passion for customer service
- Flexible approach to work with good diary management Able to work independently and as part of a team
Within this position, you’ll be
- Welcoming all visitors, ensuring all are signed in
- Co-ordinating with different departments and members of various teams
- Booking of appointments
- Keeping reception areas neat and tidy
- Answering all calls with a professional manner
- Managing the main inbox
- Ensuring data accuracy is to the highest standard
- Experience in understanding of GDPR
- General administration duties such as filing, post, photocopying etc
- Rate & Working Hours
- Temporary Assignment – Temp to perm for the right candidate
- Working hours 35 hours per week, 7 hours per day, Monday to Friday
- Shifts are between 8am and 6.30pm
- A DBS will be carried out upon offer of assignment
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Business in relation to this vacancy.
- See our website for more details and jobs available -
Receptionist (Temp to Perm) employer: Talk Staff Group Ltd
Join a forward-thinking precision engineering company that prioritises quality and innovation in a dynamic, high-tech manufacturing environment. With a strong focus on employee development, you will have access to professional training opportunities and the chance to work with state-of-the-art equipment, all while being part of a passionate engineering team dedicated to continuous improvement. This stable and supportive workplace offers competitive salaries and clear progression routes, making it an excellent choice for skilled CNC professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Temp to Perm)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Talk Staff Group Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Talk Staff Group Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist (Temp to Perm)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Talk Staff Group Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Talk Staff Group Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Talk Staff Group Ltd!
How to prepare for a job interview at Talk Staff Group Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
