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- Tasks: Provide top-notch IT support and resolve technical queries for team members.
- Company: Reputable recruitment agency based in Nottingham with a supportive culture.
- Benefits: Competitive salary, annual bonuses, and subsidised gym memberships.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Solid understanding of Office 365, Active Directory, and ITIL qualifications preferred.
- Other info: Monday to Friday hours with on-call responsibilities for added experience.
The predicted salary is between 20400 - 40800 £ per year.
A reputable recruitment agency is seeking a 1st Line Support Engineer based in Nottingham. The ideal candidate will respond to technical queries, support team members, and ensure adherence to KPIs.
With a salary of £34,000 per annum based on experience, benefits include annual bonuses and subsidised gym memberships.
This role requires a solid understanding of Office 365, Active Directory, and potentially ITIL qualifications. Working hours are Monday to Friday with on-call responsibilities as part of a rota.
1st Line IT Support Engineer – Office 365 & AD (On-Call) in Brighton employer: Talk Staff Group Ltd
Contact Detail:
Talk Staff Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer – Office 365 & AD (On-Call) in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with Office 365 and Active Directory. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common technical questions related to 1st Line Support. We recommend practising scenarios you might face, like troubleshooting issues with Office 365 or managing user accounts in Active Directory.
✨Tip Number 3
Show off your soft skills! As a 1st Line Support Engineer, communication is key. Be ready to demonstrate how you handle customer queries and support team members effectively during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace 1st Line IT Support Engineer – Office 365 & AD (On-Call) in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365 and Active Directory. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 1st Line IT Support Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical queries in the past. We’re looking for candidates who can think on their feet and provide solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Talk Staff Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365 and Active Directory. Be ready to discuss how you've used these tools in past roles, and think of specific examples where you solved technical issues or improved processes.
✨Understand the Role's KPIs
Familiarise yourself with common KPIs for a 1st Line Support Engineer. Be prepared to talk about how you would ensure adherence to these metrics and share any experiences where you successfully met or exceeded targets in previous positions.
✨Prepare for On-Call Scenarios
Since this role includes on-call responsibilities, think about how you would handle urgent technical queries outside of regular hours. Have a few scenarios in mind that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm for Continuous Learning
IT is always evolving, so express your eagerness to learn and grow within the field. Mention any relevant ITIL qualifications or training you've pursued, and be open about your plans for further development in the future.
