At a Glance
- Tasks: Be the friendly face of our company, welcoming visitors and handling calls.
- Company: Join a supportive team in the heart of Derby.
- Benefits: Temp to perm role with opportunities for growth and development.
- Other info: Flexible work approach and a passion for helping others are key!
- Why this job: Perfect for those who love customer service and thrive in a dynamic environment.
- Qualifications: Previous reception/admin experience and excellent communication skills required.
The predicted salary is between 21150 - 25850 £ per year.
Do you enjoy being the first point of call for all visitors and calls? Based in the centre of Derby, we are looking for a Receptionist to join a lovely team on a temporary to permanent basis. You will meet and greet clients face to face as well as handle enquiries and calls in a professional and friendly manner.
To be considered for the role, you’ll require the following essentials:
- Previous reception and admin experience
- Excellent communication skills, both verbal and written
- Excellent people skills, ideally with previous reception and/or admin
- Approachable and a passion for customer service
- Flexible approach to work with good diary management
- Able to work independently and as part of a team
- General computer skills (Outlook, Excel, Word)
Within this position, you’ll be:
- Welcoming all visitors, ensuring all are signed in
- Co-ordinating with different departments and members of various teams
- Booking of appointments
- Keeping reception areas neat and tidy
- Answering all calls in a professional manner
- Managing the main inbox
- Ensuring data accuracy is to the highest standard
- Experience in understanding of GDPR
- General administration duties such as filing, post, photocopying etc.
Receptionist (Temp to Perm) employer: Talk Staff Group Limited
Join a highly regarded firm in Sheffield as a Conveyancing Paralegal, where you will be part of a supportive and dynamic team dedicated to making a meaningful impact in the legal sector. The company fosters a collaborative work culture that prioritises employee growth, offering opportunities for professional development and skill enhancement. With a focus on excellence and attention to detail, this role provides a unique chance to contribute to a variety of residential property transactions while enjoying the benefits of working in a reputable and established environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Temp to Perm)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Talk Staff Group Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Talk Staff Group Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist (Temp to Perm)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Talk Staff Group Limited:Your cover letter is your chance to shine! Tell us why you want to work at Talk Staff Group Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Talk Staff Group Limited!
How to prepare for a job interview at Talk Staff Group Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
