Operations Manager - People & Finance in Ilkeston

We are working with a growing technology-led business that is looking to recruit an experienced Operations Manager to oversee both People (HR) and Finance operations. This is a key and varied role within the organisation, offering the opportunity to support business growth by ensuring efficient processes, strong financial control, and a positive, well-managed working environment.

The Role

As an Operations Manager, you will take ownership of day-to-day people and finance operations, working closely with teams across the business to ensure everything runs smoothly, compliantly, and efficiently.

Key responsibilities include:

• Finance Operations: Managing accounts payable and receivable processes. Overseeing direct debits and ensuring timely payments. Monitoring and reporting on outstanding debt and implementing processes to reduce this. Acting as a key point of contact for finance queries from customers, suppliers, and external accountants.
• People (HR) Operations: Managing HR administration, ensuring records and systems are accurate and up to date. Overseeing onboarding and offboarding processes. Supporting performance management processes, including reviews and feedback cycles. Ensuring compliance with policies, procedures, and employment legislation. Coordinating training, e-learning, and development initiatives. Supporting health & safety compliance, including training requirements.
• Recruitment & Talent: Managing end-to-end recruitment processes, including sourcing, screening, and interview coordination. Liaising with recruitment partners where required. Supporting learning and development initiatives across the business.
• Culture & Office Management: Supporting a positive and collaborative working environment. Coordinating company events and team engagement initiatives. Assisting with office management to ensure a well-run workplace.
• Payroll & Reporting: Supporting payroll processes, including expenses, overtime, and benefits administration. Managing company benefits such as vehicle schemes. Tracking and reporting on HR metrics including absence, turnover, and engagement.

Within this position, you’ll need the following:

• Previous experience in an Operations, HR, or Finance-focused role.
• Strong understanding of finance processes, including accounts payable/receivable.
• Experience managing HR administration and employee lifecycle processes.
• Excellent organisational and problem-solving skills.
• Strong communication skills with the ability to work across multiple teams.
• High attention to detail and ability to manage sensitive information confidentially.
• Experience using HR systems and financial software (Xero and BrightHR or equivalent).

Hours and Salary

Monday to Friday 9am – 5pm 20 days holiday (excluding the period between Christmas and New Year and banks EV car salary sacrifice scheme). Free on-site parking.