Do you have an interest in cars and love speaking with people? We are looking for a fluent German-speaking multilingual candidate with excellent written and verbal communication skills, who is confident communicating professionally in both German and English to fulfil a fantastic opportunity for a Customer Service Advisor to join their team and help their customers.
To be considered for the role, you'll require the following essentials:
- A minimum of 1-2 years' experience within a customer services/sales role witing the motor industry
- Excellent internal and external communication
- Proficient in MS Office
- Attention to detail
- Excellent telephone manner
Within this position, you'll also be:
- Managing inbound & outbound calls
- Spotting opportunities to upsell products & services for maximising sales
- Handling live chat enquiries online with confidence
- Providing accurate information to customers, whether over the phone or in person
- Updating customer records and our internal database as needed
- Creating invoices, proformas, and credit notes
- Generating courier labels for outbound & inbound deliveries
- Liaising effectively with our internal technical team
- Acting as the vital link between customers and technical staff
Salary & Working Hours
- Salary is £30,000 per annum
- Working hours are Monday - Friday, 9am - 5.30pm (Office based)
- 24 days holiday plus 8 bank holidays
- Team building outings
- Development & training opportunities
Customer Service Advisor (German Speaking) in Baildon employer: Talk Staff Group Limited
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