At a Glance
- Tasks: Help customers with car troubles and manage sales opportunities.
- Company: Join a dynamic team in the automotive industry.
- Benefits: £30,000 salary, 24 days holiday, and training opportunities.
- Other info: Office-based role with a supportive team culture.
- Why this job: Combine your passion for cars with customer service skills.
- Qualifications: 1-2 years in customer service or sales, excellent communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Do you have an interest in cars and love speaking with people?
Our client has got a fantastic opportunity for a Customer Service & Saes Advisor to join their team and help their customers solve their car troubles!
Apply fast, check the full description by scrolling below to find out the full requirements for this role.
Our client is looking for someone with proven experience in a telephone sales or customer service role.
- To be considered for the role, you'll require the following essentials:
- A minimum of 1-2 years' experience within a customer services/sales role witing the motor industry
- Excellent internal and external communication
- Proficient in MS Office
- Attention to detail
- Excellent telephone manner
Within this position, you'll also be
- Managing inbound & outbound calls
- Spotting opportunities to upsell products & services for maximising sales
- Handling live chat enquiries online with confidence
- Providing accurate information to customers, whether over the phone or in person
- Updating customer records and our internal database as needed
- Creating invoices, proformas, and credit notes
- Generating courier labels for outbound & inbound deliveries
- Liaising effectively with our internal technical team
- Acting as the vital link between customers and technical staff
- Salary & Working Hours
- Salary is £30,000 per annum
- Working hours are Monday – Friday, 9am – 5.30pm (Office based)
- 24 days holiday plus 8 bank holidays
- Team building outings
- Development & training opportunities
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. xgikmsk
Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.
See our website for more details and jobs available -
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Customer Service & Sales Advisor in Langley employer: Talk Staff Careers
Join a well-established and growing law firm that values exceptional client service and fosters a supportive, collaborative work culture. With competitive salaries ranging from £40,000 to £55,000 and flexible working arrangements, this role offers not only the chance to manage a varied caseload of residential conveyancing matters but also opportunities for professional growth and development within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Sales Advisor in Langley
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Talk Staff Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Talk Staff Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service & Sales Advisor in Langley
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Talk Staff Careers:Your cover letter is your chance to shine! Tell us why you want to work at Talk Staff Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Talk Staff Careers!
How to prepare for a job interview at Talk Staff Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
