General Manager in Training (East)
General Manager in Training (East)

General Manager in Training (East)

Scarborough Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations, mentor team members, and drive sales while ensuring a safe environment.
  • Company: Talize is a Canadian thrift retailer focused on sustainable fashion and community impact.
  • Benefits: Enjoy a fun, inclusive workplace with opportunities for growth and comprehensive benefits.
  • Why this job: Gain hands-on leadership experience in a dynamic environment while making a positive impact.
  • Qualifications: 3+ years in retail management; passion for sustainability is a plus.
  • Other info: Travel between Scarborough, Whitby, and Oshawa locations required.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Posted Thursday, July 24, 2025 at 4:00 AM

Who We Are

Talize is a proudly Canadian owned and operated for-profit thrift retailer. At Talize, we aspire to challenge boundaries and make fashion sustainable, unique, and affordable – we recognize the importance of shopping sustainably. We are passionate about sustainable fashion because we know we are helping the planet at the same time as providing our customers with amazing value! That means offering unbeatable prices on brand names, designer fashions, accessories, leather goods, footwear, housewares, book, toys and more – all while contributing to the health and sustainability of our planet.

At Talize, you will be serving the community by helping them lead a more sustainable lifestyle. A place with unlimited opportunities to learn and grow while unleashing your highest potential each day. You will be part of a “people and customer first” culture; a workplace that is fun, fast paced, collaborative, diverse and inclusive. We provide a productive work environment, where every perspective is valued. Talize also takes a holistic approach for providing great benefits and rewarding employees.

Who You Are

You are a results-driven professional with deep technical expertise and a commitment to quality and accuracy. You thrive in fast-paced, dynamic environments and are comfortable navigating ambiguity. You bring a disciplined, proactive approach to problem-solving, making sound decisions quickly while staying aligned with organizational goals. Your adaptability allows you to pivot as priorities shift, all while maintaining a high standard of execution and integrity.

If you’re in a leadership role, you guide others with clarity and accountability, empowering them to grow through structured delegation and thoughtful coaching. You inspire trust and consistently deliver strong outcomes, even in the face of change.

Work Location: This is a multi-unit management role which will require for you to travel between Scarborough, Whitby and Oshawa locations

The Role

The General Manager in Training role is a dynamic and comprehensive opportunity designed to prepare individuals for a leadership position within the organization. As a participant, you will engage in hands-on training and development activities across various departments, gaining exposure to key aspects of operational management, team leadership, and strategic decision-making. Working closely with experienced leaders, you will acquire a deep understanding of the company\’s operations, culture, and industry dynamics. This role is an opportunity to cultivate essential managerial skills, contribute to organizational success, and position yourself for advancement into a key leadership role within the company

Duties and Responsibilities

Leadership

  • Oversee store operations including customer service, retail floor, on site donations, and merchandise processing room.
  • Regularly complete floor walks to determine priorities and delegate tasks to direct reports in morning meetings and throughout the day.
  • Mentor direct reports regarding company policies and procedures.
  • Responsible for the screening, interviewing, selection, hiring, and orienting of Team Members, Manager and Supervisors.

Employee Relations

  • Work with Area/Market Manager and People and Culture Business Partner to create performance improvement plans for direct reports.
  • Accurate completion of administrative paperwork pertaining to direct reports and facilitating all performance management meetings.
  • Recognize and report policy infractions to the Area/Market Manager and People and Culture Business Partner . Facilitate all corrective action meetings for direct reports.
  • Responsible for the off boarding of direct reports, including but not limited to completing termination meetings, submitting termination paperwork/requests to People and Culture team.
  • Implement employee recognition programs and events.
  • Plan and create the weekly schedule for Assistant General Managers, Merchandise Processing Supervisors, and Retail Floor Supervisors.
  • Oversee and verify accuracy of Team Member weekly schedules submitted by Assistant General Manager.
  • Develop creative plans to increase store sales.
  • Manage store expense control and payroll to optimize the business.
  • Ensure that all customer needs are addressed, such as: answering customer inquiries and solving customer complaints.
  • Facilitate the preparation and execution of sale days.
  • Responsible for opening and closing the store.

Health and Safety

  • Ensure that customer service, retail floor, on site donations, and merchandise processing room are organized and clean.
  • Take precautionary measures and follow company guidelines against external and internal theft. Take appropriate action when external and internal theft occurs.
  • Provide a safe workplace environment by identifying and safely removing any hazards or potential hazards and reporting hazards to the Area/Market Manager and Joint Health and Safety Committee.
  • Manage all workplace accidents, complete, and submit proper documentation in a timely manner and inform the Joint Health and Safety Committee, Area/Market Manager and people and Culture Business Partner.

Other Duties

  • Maintain professionalism while communicating with peers, managers, customers and while using the store intercom system.
  • Collaborate with direct reports to ensure operations and production work as a team toward the same goals.
  • Perform additional job-related duties as requested by the Area/Market Manager.

Core Competencies

  • Leadership: inspiring and guiding a team to achieve objectives and motivating individuals to perform at their best.
  • Conflict Resolution: the capacity to manage and resolve conflicts within the team or organization.
  • Decision-Making: making informed decisions by considering a range of factors and potential consequences.
  • Strategic Thinking: developing and executing plans to achieve long-term organizational goals.
  • Project Management: effectively planning, executing, and monitoring projects to ensure they are completed on time and within budget.
  • Delegation: assigning tasks and responsibilities to team members based on their strengths and skills.
  • Coaching and Mentoring: helping team members develop their skills and reach their full potential.
  • Performance Management: providing constructive feedback, setting goals, and evaluating employee performance.
  • Financial Acumen: understanding financial statements, budgets, and financial performance metrics.
  • Change Management: guiding teams through organizational changes and helping them adapt to new processes or strategies.

Education, Experience and Requirements

  • 3+ years of experience in a retail store management position responsible for high-volume store performance.
  • 5+ years of experience in a retail environment.
  • Previous work in a thrift retail environment is considered an asset.

Physical Requirements and Work Environment

  • Ability to stand and walk for the duration of shift.
  • Constant bending, reaching, and using hands for repetitive actions.
  • Lifting and carrying items up to 50lbs throughout shift.
  • Pushing and pulling merchandise containers on wheels weighing up to 500lbs.
  • Exposure to dust — all of designated shift.
  • Work schedule hours will include days, evenings, weekends, and holidays.
  • Interaction with customers, clients, and the public at large.

Talize is an equal opportunity employer and is committed to fostering an inclusive and accessible environment, where all Team Members and customers feel valued, respected, and supported. We thank you for your interest in employment opportunities at Talize. Please note, only the candidates who are selected for an interview will be contacted. Talize welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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General Manager in Training (East) employer: Talize Inc.

At Talize, we pride ourselves on being a leader in sustainable fashion while fostering a vibrant and inclusive work culture. As a General Manager in Training, you will benefit from extensive training and mentorship opportunities, allowing you to grow your leadership skills in a dynamic environment that values collaboration and innovation. With locations in Scarborough, Whitby, and Oshawa, you'll enjoy the unique advantage of contributing to your community while working in a fast-paced, rewarding atmosphere that prioritises employee well-being and development.
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Contact Detail:

Talize Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in Training (East)

✨Tip Number 1

Familiarise yourself with Talize's mission and values, especially their commitment to sustainable fashion. This will help you align your responses during interviews and demonstrate your passion for the brand.

✨Tip Number 2

Network with current or former employees of Talize to gain insights into the company culture and expectations for the General Manager in Training role. This can provide you with valuable information that can set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples of your leadership experience in fast-paced environments. Highlight how you've successfully managed teams, resolved conflicts, and driven sales in previous roles to showcase your fit for this position.

✨Tip Number 4

Research the thrift retail industry trends and challenges. Being knowledgeable about the market can help you engage in meaningful conversations during interviews and show your proactive approach to understanding the business.

We think you need these skills to ace General Manager in Training (East)

Leadership Skills
Conflict Resolution
Decision-Making
Strategic Thinking
Project Management
Delegation
Coaching and Mentoring
Performance Management
Financial Acumen
Change Management
Customer Service Excellence
Team Building
Adaptability
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, especially in high-volume environments. Emphasise any leadership roles and specific achievements that align with the responsibilities outlined in the job description.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable fashion and how it aligns with Talize's mission. Mention your leadership style and provide examples of how you've successfully managed teams and improved store performance in previous roles.

Showcase Relevant Skills: Highlight key competencies such as conflict resolution, strategic thinking, and financial acumen in your application. Use specific examples to demonstrate how you've applied these skills in past positions, particularly in retail settings.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Talize Inc.

✨Show Your Passion for Sustainability

Since Talize is focused on sustainable fashion, make sure to express your enthusiasm for sustainability during the interview. Share any personal experiences or initiatives you've been involved in that align with their mission.

✨Demonstrate Leadership Skills

As a General Manager in Training, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams in the past, highlighting your approach to mentoring and empowering others.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think of specific scenarios where you had to navigate challenges in a retail environment and be ready to discuss your thought process.

✨Understand the Company Culture

Familiarise yourself with Talize's values and culture. Be prepared to discuss how you can contribute to their 'people and customer first' ethos and how you would fit into their collaborative and inclusive work environment.

General Manager in Training (East)
Talize Inc.
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