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- Tasks: Lead the reception team and ensure an exceptional patient experience.
- Company: Renowned private clinic on Harley Street with a friendly team.
- Benefits: Fantastic benefits and huge scope for career progression.
- Why this job: Join a close-knit team and make a real impact in patient care.
- Qualifications: Leadership skills and a passion for delivering excellent service.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A renowned private clinic on Harley Street with a very friendly and sociable team of people is looking for a Lead Receptionist to lead their reception team and deliver an exceptional patient experience across all front of house areas within the clinic. They are a close knit hardworking team and there is huge scope for progression there as well as fantastic benefits.
This role ensures the smooth running of daily reception operations, driving high performance within the team, maintaining consistent standards, and serving as the key link between the reception function and senior management. The Head of Reception will oversee workflow, service delivery, team development, and the professional presentation of the clinic environment.
This role requires:
- Leadership
Lead Receptionist employer: TalentYard Ltd
Contact Detail:
TalentYard Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Receptionist
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know someone at the clinic. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your leadership skills during interviews. Prepare examples of how you've successfully led teams or improved patient experiences in the past. We want to see that you can inspire and motivate others!
✨Tip Number 3
Research the clinic's values and culture. When you know what they stand for, you can tailor your conversation to show how you fit right in with their friendly and sociable team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lead Receptionist
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous experience where you've led a team or managed operations. We want to see how you can drive high performance and maintain standards, so share specific examples that showcase your leadership style.
Tailor Your Application: Don’t just send a generic CV and cover letter! We love it when applicants take the time to tailor their application to our clinic. Mention why you’re excited about working with us on Harley Street and how you can contribute to our friendly and sociable team.
Focus on Patient Experience: Since delivering an exceptional patient experience is key for us, make sure to include any relevant experience in customer service or healthcare. Share stories that demonstrate your commitment to providing top-notch service and how you’ve gone above and beyond for patients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TalentYard Ltd
✨Show Your Leadership Skills
As a Lead Receptionist, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated others and improved performance. This will show the interviewers that you can handle the responsibilities of the role.
✨Know the Clinic Inside Out
Research the clinic thoroughly before your interview. Familiarise yourself with their services, values, and any recent news. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to maintaining high standards and enhancing patient experience.
✨Emphasise Teamwork and Communication
Since this role involves working closely with a sociable team, be ready to discuss your teamwork and communication skills. Share specific instances where you collaborated effectively with colleagues or resolved conflicts, highlighting your ability to maintain a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about potential challenges you might face as a Lead Receptionist and prepare thoughtful responses that showcase your critical thinking and decision-making skills.
