At a Glance
- Tasks: Service and repair commercial coffee machines while providing top-notch customer training.
- Company: Join a rapidly growing coffee service provider with a casual office vibe.
- Benefits: Enjoy a competitive salary, company van, overtime, bonuses, and great training.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Combine your technical skills with your love for coffee in a dynamic role.
- Qualifications: Previous field service experience with electromechanical systems is essential.
The predicted salary is between 34000 - 38000 € per year.
Commercial Coffee Machines - Devon Plymouth, Tavistock, Exeter
£34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits
Have you been a field service engineer before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Enjoy coffee (not essential)?
Our client is looking for a Field Service Engineer to join their expanding team. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer:
- You'll be field based from home and covering a local territory.
- Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines.
- Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate.
- Maintaining spares stock in your vehicle.
- Your service diary is organised for you a week in advance.
- Flexibility on start times between 6am-9am.
- Reporting to the Regional Service Manager and Senior Service Engineer Monday - Friday, daytime hours + 1-in-4 weekends.
Ideal Background for the Field Service Engineer Position:
- You really need some previous field service engineering experience working with electromechanical systems. Ideally coffee and drinks machines but training can be provided for the right candidate.
- You'll have worked in fast paced environments with emphasis on SLA's and KPI's.
- Empathetic and customer focused.
- A good sense of humour.
- Strong communication skills.
- A love for coffee is advised but not essential here!
- Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.
The Company recruiting for the Field Service Engineer:
A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering: a company who take pride in their work. A casual office environment. Longer term progression opportunities.
The Package for the Field Service Engineer:
- £34,000 - £38,000 basic salary, depending on experience.
- Company Van & Tools.
- Uncapped overtime available.
- Available Bonus.
- Flexibility of working extra weekends or working separate days on weekends.
- On-going training.
- Life, medical, and dental insurance.
- 25 days holiday plus stats.
Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Field Service Engineer in Plymouth employer: TalentTech Recruitment
Join a rapidly growing coffee and drinks service provider that values strong customer service and offers a casual office environment. As a Field Service Engineer, you'll benefit from excellent training opportunities, flexible working hours, and a competitive salary package, including uncapped overtime and comprehensive insurance benefits. With a focus on employee growth and a supportive team culture, this role is perfect for those looking to develop their skills in a rewarding and dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend local meetups or industry events, and don’t be shy about mentioning you’re on the lookout for opportunities. You never know who might have a lead!
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with electromechanical systems, especially coffee machines. This will not only boost your confidence but also give you some solid talking points during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've tackled challenges in fast-paced environments. Show them you’re the empathetic, problem-solving engineer they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your field service engineering experience, especially with electromechanical systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share your passion for customer service and any experience you have with coffee machines – even if it's just as a fan!
Show Off Your Soft Skills:We love engineers who can communicate well and have a good sense of humour. Make sure to mention any experiences where you've demonstrated these skills, as they’re just as important as your technical abilities in our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TalentTech Recruitment
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially if you've worked with coffee machines before. Be ready to discuss specific examples of how you've tackled repairs or services in the past. This will show that you’re not just familiar with the tech but can also handle it under pressure.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of times when you've gone above and beyond for a client. Prepare anecdotes that highlight your empathy and communication skills. A good sense of humour can go a long way too, so don’t be afraid to let your personality shine through!
✨Get Organised with Your Time Management
The job involves managing a service diary and working within SLAs. Be prepared to discuss how you prioritise tasks and manage your time effectively. Maybe share a story about a time you juggled multiple responsibilities successfully—this will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or what a typical day looks like. This shows you're genuinely interested in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer!
