At a Glance
- Tasks: Provide field service for commercial coffee machines, conducting repairs and training.
- Company: Rapidly growing coffee service provider with a casual office vibe.
- Benefits: Competitive salary, company van, uncapped overtime, and comprehensive insurance.
- Other info: Great training opportunities and potential for career progression.
- Why this job: Join a fun team, work with coffee machines, and enjoy flexible hours.
- Qualifications: Previous field service experience with electromechanical systems is essential.
The predicted salary is between 34000 - 38000 € per year.
Commercial Coffee Machines - North East
Newcastle upon Tyne, Sunderland, Chester-Le-Street, Washington
£34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits
Have you been a field service engineer before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Enjoy coffee (not essential)? Our client is looking for a Field Service Engineer to join their expanding team in the North East. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer:
- Field based from home covering a local territory.
- Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines.
- Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate.
- Maintaining spares stock in your vehicle.
- Your service diary is organised for you a week in advance.
- Flexibility on start times between 6am-9am.
- Reporting to the Regional Service Manager and Senior Service Engineer.
- Monday - Friday, daytime hours + 1-in-4 weekends.
Ideal Background for the Field Service Engineer Position:
- Previous field service engineering experience working with electromechanical systems.
- Ideally coffee and drinks machines but training can be provided for the right candidate.
- Experience in fast paced environments with emphasis on SLAs and KPIs.
- Empathetic and customer focused.
- A good sense of humour.
- Strong communication skills.
- A love for coffee is advised but not essential.
- Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.
The Company recruiting for the Field Service Engineer:
- A rapidly growing and expanding coffee and drinks service provider.
- Strong customer service offering: a company who take pride in their work.
- A casual office environment.
- Longer term progression opportunities.
The Package for the Field Service Engineer:
- £34,000 - £38,000 basic salary, depending on experience.
- Company Van & Tools.
- Uncapped overtime available.
- Available Bonus.
- Flexibility of working extra weekends or working separate days on weekends.
- On-going training.
- Life, medical, and dental insurance.
- 25 days holiday plus stats.
Please apply for this job online if you are interested and feel you fit the above criteria.
Dave is the main point of contact for the role.
Field Service Engineer in Newcastle upon Tyne employer: TalentTech Recruitment
Join a rapidly growing coffee and drinks service provider in the North East, where you'll enjoy a supportive and casual work environment that prioritises customer satisfaction. With excellent training opportunities, flexible working hours, and a comprehensive benefits package including uncapped overtime and generous holiday allowance, this role as a Field Service Engineer offers not just a job, but a pathway to meaningful career growth in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with electromechanical systems or coffee machines. It’ll not only boost your confidence but also make you stand out during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've tackled challenges in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your field service engineering experience, especially with electromechanical systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your love for coffee (if you have it) and how your previous roles have prepared you for this position. We love a bit of personality!
Showcase Your Customer Focus:Since we pride ourselves on customer service, make sure to include examples of how you've gone above and beyond for customers in past roles. We want to know how you handle challenges and keep clients happy!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at TalentTech Recruitment
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially if you've worked with coffee machines before. Be ready to discuss specific examples from your past experience that highlight your skills in troubleshooting and repairs.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of instances where you’ve gone above and beyond for a client. Prepare to share stories that demonstrate your empathy and communication skills, as well as how you handle challenging situations.
✨Flexibility is Key
The job requires flexibility in start times and working hours. Be prepared to discuss your availability and willingness to adapt to the company's needs, including the potential for weekend work.
✨Bring Your Sense of Humour
A good sense of humour can go a long way in building rapport with clients and colleagues. Think of light-hearted anecdotes or experiences that showcase your personality while still being professional.
