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- Tasks: Service and install commercial coffee machines while providing top-notch customer training.
- Company: Join a rapidly growing coffee service provider with a casual office vibe.
- Benefits: Competitive salary, company van, overtime, bonuses, and 25 days holiday.
- Other info: Enjoy flexible hours and ongoing training for career growth.
- Why this job: Combine your love for tech and coffee in a dynamic field role.
- Qualifications: Previous experience with electromechanical systems and strong communication skills required.
The predicted salary is between 36000 - 42000 £ per year.
Commercial Coffee Machines - London
£36,000 - £42,000 Basic Salary + £2k London Weighting (within M25) + Van / Oyster Card + Overtime + Bonus + Benefits
Have you been a field service engineer before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Enjoy coffee (not essential)? Our client is looking for a Field Service Engineer to join their expanding team in the M25 and London. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer:
- You'll be field based from home and covering a local territory.
- Conducting services, installations, reactive repairs and end-user training on a range of commercial coffee and drinks machines.
- Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate.
- Maintaining spares stock in your vehicle.
- Your service diary is organised for you a week in advance.
- Flexibility on start times between 6am-9am.
- Reporting to the Regional Service Manager and Senior Service Engineer.
- Monday - Friday, daytime hours + 1-in-4 weekends.
Ideal Background for the Field Service Engineer Position:
- You really need some previous field service engineering experience working with electromechanical systems.
- Ideally coffee and drinks machines but training can be provided for the right candidate.
- You'll have worked in fast paced environments with emphasis on SLA's and KPI's.
- Empathetic and customer focused.
- A good sense of humour.
- Strong communication skills.
- A love for coffee is advised but not essential here!
- Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.
- Willing and able to travel to customer sites in and around Central London.
The Company recruiting for the Field Service Engineer:
- A rapidly growing and expanding coffee and drinks service provider.
- Strong customer service offering: a company who take pride in their work.
- A casual office environment.
- Longer term progression opportunities.
The Package for the Senior Service Engineer:
- £36,000 - £42,000 basic salary, depending on experience.
- A further £2k per year if residing within the M25.
- Company Van / Oyster Card & Tools.
- Uncapped overtime available.
- Available Bonus.
- Flexibility of working extra weekends or working separate days on weekends.
- On-going training.
- Life, medical, and dental insurance.
- 25 days holiday plus stats.
Please apply for this job online if you are interested and feel you fit the above criteria.
Dave is the main point of contact for the role.
Field Service Engineer employer: TalentTech Recruitment
Contact Detail:
TalentTech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for field service engineers and practice your answers. Highlight your experience with electromechanical systems and your customer service skills – they’re key for this role!
✨Tip Number 3
Show off your skills! If you’ve got any certifications or training related to coffee machines or electromechanical systems, make sure to mention them. It’ll set you apart from the competition!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your field service engineering experience, especially with electromechanical systems. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the coffee industry. We love a good sense of humour, so feel free to let your personality show while keeping it professional.
Showcase Your Customer Focus: Since this role involves a lot of customer interaction, make sure to mention any experience you have in providing excellent customer service. We’re looking for someone who can empathise with clients and keep them happy, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TalentTech Recruitment
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially if you've worked with coffee machines before. Be ready to discuss specific examples from your past experience that highlight your technical skills and problem-solving abilities.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of times when you've gone above and beyond for a client. Prepare to share anecdotes that demonstrate your empathy, communication skills, and ability to work under pressure in fast-paced environments.
✨Flexibility is Key
The job requires flexibility with start times and travel. Be prepared to discuss how you manage your schedule and adapt to changing circumstances. Highlight any previous experiences where you successfully juggled multiple tasks or adjusted your plans on the fly.
✨Bring Your Sense of Humour
A good sense of humour can go a long way in building rapport with clients and colleagues. Think of light-hearted stories or experiences that showcase your personality while still being professional. This will help you connect with the interviewers and show that you’d fit well in their casual office environment.