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- Tasks: Service and repair commercial coffee machines while providing user training.
- Company: Rapidly growing coffee service provider with a casual office vibe.
- Benefits: Competitive salary, company van, uncapped overtime, and comprehensive insurance.
- Other info: Great training provided and a chance to work with coffee machines!
- Why this job: Join a fun team, work flexibly, and enjoy career growth opportunities.
- Qualifications: Previous field service experience with electromechanical systems preferred.
The predicted salary is between 34000 - 38000 £ per year.
Our client is looking for a Field Service Engineer to join their expanding team in Scotland. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer:
- You'll be field based from home and covering a local territory.
- Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines.
- Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate.
- Maintaining spares stock in your vehicle.
- Your service diary is organised for you a week in advance.
- Flexibility on start times between 6am-9am.
- Reporting to the Regional Service Manager and Senior Service Engineer Monday - Friday, daytime hours + 1-in-4 weekends.
Ideal Background for the Field Service Engineer Position:
- You really need some previous field service engineering experience working with electromechanical systems. Ideally coffee and drinks machines but training can be provided for the right candidate.
- You'll have worked in fast paced environments with emphasis on SLA's and KPI's.
- Empathetic and customer focused.
- A good sense of humour.
- Strong communication skills.
- A love for coffee is advised but not essential here!
- Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.
The Company recruiting for the Field Service Engineer:
- A rapidly growing and expanding coffee and drinks service provider.
- Strong customer service offering: a company who take pride in their work.
- A casual office environment.
- Longer term progression opportunities.
The Package for the Field Service Engineer:
- £34,000 - £38,000 basic salary, depending on experience.
- Company Van & Tools.
- Uncapped overtime available.
- Available Bonus.
- Flexibility of working extra weekends or working separate days on weekends.
- On-going training.
- Life, medical, and dental insurance.
- 25 days holiday plus stats.
Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Field Service Engineer in Edinburgh employer: TalentTech Recruitment
Contact Detail:
TalentTech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend industry events or local meet-ups, and don’t be shy about mentioning you’re on the lookout for opportunities. You never know who might have a lead!
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with commercial coffee machines or similar electromechanical systems. This will not only boost your confidence but also make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to share examples of how you've tackled challenges in fast-paced environments. Show them you’re the empathetic, problem-solving engineer they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s get you that Field Service Engineer role!
We think you need these skills to ace Field Service Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your field service engineering experience, especially with electromechanical systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share your passion for customer service and any experience you have with coffee machines – even if it's just a love for a good brew!
Show Off Your Soft Skills: We’re not just looking for technical skills; we want to know about your communication and customer-focused approach too. Mention any experiences where you've had to empathise with customers or work in fast-paced environments to meet SLAs.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TalentTech Recruitment
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially if you've worked with coffee machines before. Be ready to discuss specific examples from your past experience that highlight your technical skills and problem-solving abilities.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of times when you went above and beyond for a client. Prepare anecdotes that showcase your empathy and communication skills, as well as how you handle challenging situations while maintaining a good sense of humour.
✨Flexibility is Key
The job offers flexible start times, so be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experiences where you successfully managed your time in a fast-paced environment.
✨Get Familiar with the Company Culture
Research the company’s values and work culture. Since they pride themselves on customer service and have a casual office environment, think about how your personality and work ethic align with their ethos. This will help you connect better during the interview.