At a Glance
- Tasks: Provide field service for commercial coffee machines, conducting repairs and training.
- Company: Rapidly growing coffee service provider with a casual office vibe.
- Benefits: Competitive salary, company van, uncapped overtime, and comprehensive insurance.
- Other info: Great training opportunities and potential for career progression.
- Why this job: Join a fun team, work with coffee machines, and enjoy flexible hours.
- Qualifications: Experience with electromechanical systems and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
Commercial Coffee Machines - Devon Plymouth, Tavistock, Exeter
£34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits
Have you been a field service engineer before? Familiar with electromechanical products? Used to working in an SLA focused, fast paced environment? Enjoy coffee (not essential)?
Our client is looking for a Field Service Engineer to join their expanding team. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer:
- Field based from home covering a local territory.
- Conducting services, reactive repairs and end-user training on a range of commercial coffee and drinks machines.
- Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate.
- Maintaining spares stock in your vehicle.
- Your service diary is organised for you a week in advance.
- Flexibility on start times between 6am-9am.
- Reporting to the Regional Service Manager and Senior Service Engineer Monday - Friday, daytime hours + 1-in-4 weekends.
Ideal Background for the Field Service Engineer Position:
- Previous field service engineering experience working with electromechanical systems.
- Ideally coffee and drinks machines but training can be provided for the right candidate.
- Experience in fast paced environments with emphasis on SLA's and KPI's.
- Empathetic and customer focused.
- A good sense of humour.
- Strong communication skills.
- A love for coffee is advised but not essential!
- Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided.
The Company recruiting for the Field Service Engineer:
A rapidly growing and expanding coffee and drinks service provider. Strong customer service offering: a company who take pride in their work. A casual office environment. Longer term progression opportunities.
The Package for the Field Service Engineer:
- £34,000 - £38,000 basic salary, depending on experience.
- Company Van & Tools.
- Uncapped overtime available.
- Available Bonus.
- Flexibility of working extra weekends or working separate days on weekends.
- On-going training.
- Life, medical, and dental insurance.
- 25 days holiday plus stats.
Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Field Service Engineer in Plymouth employer: TalentTech Recruitment Ltd
At TalentTech Recruitment Ltd, we pride ourselves on being an excellent employer by offering a supportive work culture that values employee growth and development. Our Refrigeration Field Service Engineers enjoy a range of benefits including a company vehicle, uncapped overtime, and comprehensive training, all while working in the beautiful Truro area with a focus on work-life balance through daytime hours and generous holiday allowances.
Contact Details:
TalentTech Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Plymouth
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience as a field service engineer aligns with their needs, especially around electromechanical systems.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your sense of humour shine through during the interview. They’re looking for someone who’s not just skilled but also a good fit for their casual office environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Service Engineer in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your field service engineering experience, especially with electromechanical systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share your passion for customer service and any experience you have with coffee machines – even if it’s just as a fan!
Show Off Your Soft Skills:We value strong communication and empathy in our team. Make sure to mention any experiences where you've demonstrated these skills, whether it's dealing with customers or working in fast-paced environments. A good sense of humour goes a long way too!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at TalentTech Recruitment Ltd
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially if you've worked with coffee machines before. Be ready to discuss specific examples from your past experience that highlight your technical skills and problem-solving abilities.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of times when you went above and beyond for a client. Prepare anecdotes that showcase your empathy and communication skills, as well as how you handle challenging situations while maintaining a good sense of humour.
✨Get Familiar with SLAs and KPIs
Understand the importance of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in a fast-paced environment. Be prepared to discuss how you've met or exceeded these metrics in previous roles, and how you plan to do so in this position.
✨Be Ready for Flexibility
This job offers flexibility in start times and working hours. Think about how you can adapt to different schedules and be prepared to discuss your availability. Showing that you're open to working weekends or adjusting your hours will demonstrate your commitment to the role.
