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For Companies At a Glance
- Tasks: Coordinate field engineers and manage emergency call-outs for top-notch customer service.
- Company: Leading drainage services provider with a vibrant team culture.
- Benefits: Up to ÂŁ29,000 salary, career progression, and generous time off.
- Why this job: Be the engine room of a growing business and solve real logistical challenges.
- Qualifications: Organised, resilient, and great at communication; logistics experience is a plus.
- Other info: Enjoy a supportive culture with regular team events and a modern work environment.
The predicted salary is between 23280 - 29000 ÂŁ per year.
Location: Ringwood, Hampshire
Hours: Monday – Thursday 8am – 5.30pm, Friday 8am – 4pm and Saturday 8am – 3pm (Saturdays are 1in2 and with time off in lieu)
Contract: Full Time, Permanent
Salary: Up to ÂŁ29,000 D.O.E
The Opportunity
Are you a natural problem‑solver who thrives in a fast‑paced, high‑pressure environment? Our client, a leading and rapidly expanding drainage services provider in the South of the UK, is looking for a dynamic Operations Coordinator to join their vibrant team in Ringwood. This isn’t just an admin role; it is the “engine room” of the business. You will be responsible for the logistical puzzle of coordinating field engineers, managing emergency call‑outs, and ensuring that every customer receives a five‑star service experience.
The Day‑to‑Day
- Expert Scheduling: Managing the daily diaries of a team of engineers, prioritising emergency drainage works while maintaining scheduled maintenance appointments.
- Route Optimisation: Planning efficient routes across Hampshire and the South to ensure engineers spend more time on‑site and less time in traffic.
- Customer Liaison: Acting as the primary point of contact for clients, providing real‑time updates on engineer ETAs and resolving any logistical hurdles.
- Problem Solving: Rapidly re‑routing resources to handle urgent, time‑critical tasks without disrupting the wider schedule.
- Operational Support: Ensuring engineers have the correct equipment and information to complete jobs successfully the first time.
What We’re Looking For
- We need a candidate who is organised, methodical, and possesses a “can‑do” attitude. You might come from a recruitment, logistics, or fast‑paced customer service background.
- Logistics‑Minded: You enjoy the challenge of coordinating multiple moving parts and can think three steps ahead.
- Resilient: You remain calm and professional, even when the phone is ringing and the schedule is changing.
- Communication Pro: You can build rapport quickly with both technical field staff and high‑end corporate clients.
- Geographical Knowledge: A good understanding of the local geography (Hampshire, Dorset, Wiltshire) is a distinct advantage.
- Tech Savvy: You are comfortable picking up new CRM systems and scheduling software quickly.
The Rewards
- Competitive Salary: Up to ÂŁ29,000 depending on your operational experience.
- Career Progression: Excellent opportunities for ongoing training and professional development.
- Work‑Life Balance: Generous “time off in lieu” for Saturday shifts and an earlier finish on Fridays.
- Culture: Regular team social events and a modern, vibrant working environment.
Ready to take the next step? If you are an organised professional looking for a rewarding role in a growing business, we want to hear from you. Apply now to be considered for this exciting opportunity.
OPERATIONS COORDINATOR employer: Talentsure
Contact Detail:
Talentsure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OPERATIONS COORDINATOR
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations coordination. Think about how you’d handle scheduling conflicts or customer queries, and be ready to share your problem-solving skills.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with CRM systems and scheduling software that are commonly used in logistics. Being able to demonstrate your comfort with these tools can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace OPERATIONS COORDINATOR
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your ability to juggle multiple tasks and keep everything running smoothly. We love candidates who can demonstrate their knack for scheduling and problem-solving, so share any relevant experiences that showcase these skills!
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Operations Coordinator role. Use keywords from the job description and show us how your background fits perfectly with what we’re looking for.
Be Yourself: We want to get to know the real you! Let your personality shine through in your cover letter. Share why you’re excited about this role and how you can contribute to our vibrant team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you into the process quickly. We can’t wait to hear from you!
How to prepare for a job interview at Talentsure
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the key responsibilities like scheduling, route optimisation, and customer liaison. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Since this role involves a lot of quick thinking and problem-solving, prepare examples from your past experiences where you've successfully navigated challenges. Be ready to discuss how you prioritised tasks and managed logistics under pressure, as this will highlight your suitability for the fast-paced environment.
✨Brush Up on Local Geography
Having a good understanding of Hampshire, Dorset, and Wiltshire is a distinct advantage. Take some time to review maps or even plan hypothetical routes. This will not only impress your interviewers but also show that you're proactive and ready to hit the ground running.
✨Practice Your Communication Skills
As an Operations Coordinator, you'll need to communicate effectively with both field staff and clients. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your ability to build rapport and convey information succinctly.
