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- Tasks: Engage potential customers over the phone and promote our innovative financial products.
- Company: Join a dynamic team in West Swindon focused on making a difference in financial services.
- Benefits: Enjoy uncapped sales bonuses, 33 days leave, and a comprehensive benefits package.
- Why this job: Thrive in a fast-paced environment while building relationships and exceeding sales targets.
- Qualifications: Strong communication skills, resilience, and a customer-focused attitude are essential.
- Other info: No weekends required; work Monday to Friday with opportunities for personal growth.
TELEMARKETING AGENT LOCATION: Swindon SALARY: £28,000 basic OTE £40k+ and full benefits package JOB TYPE: Permanent – Mon to Fri 37.5 hours per week (no weekends) As a Telemarketing Sales Agent, you'll be at the forefront of driving our mission. Your role is crucial in reaching out to potential customers over the phone, engaging them, building rapport, and effectively communicating the benefits of our innovative financial products and services. This is not just a job; it's an opportunity to make a difference while thriving in a fast-paced environment. This is a fantastic opportunity for individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a passion for sales. Role Purpose * Conduct outbound calls to potential customers to introduce and promote our products and services * Build and maintain strong, positive relationships with prospects to understand their needs and preferences * Clearly articulate the features and benefits of our offerings to effectively sell our products/services * Meet and exceed daily, weekly, and monthly sales targets * Document and update customer information in-line with company and regulatory standards * Collaborate within the sales team to share insights and strategies for improved performance * Maintain product knowledge to effectively position our offerings in the market * Provide exceptional customer service and address any inquiries or concerns from potential customers * Adhere to the principles of Consumer Duty and align to the companies values Experience Required * Excellent Communication Skills: Strong verbal communication skills are essential to engage with potential customers, understand their needs, and effectively communicate the benefits of products or services. * Persuasion and Negotiation: Ability to persuade and negotiate with potential customers to achieve sales targets while maintaining a positive customer experience * Resilience: Telemarketing can involve handling rejection and objections. A resilient attitude is crucial to bounce back from challenges and persistently pursue sales opportunities * Active Listening: The ability to listen attentively to customers, understand their requirements, and tailor sales pitches accordingly * Time Management: Effective time management skills to handle a high volume of calls (efficiently prioritise tasks, and meet sales targets * Adaptability: The sales landscape can change quickly. Being adaptable and able to adjust strategies based on customer responses and market trends is important * Customer Focus: Putting the customer first, understanding their needs, and providing excellent customer service are key components of successful telemarketing * Teamwork: Collaborating with the sales team to share insights, strategies, and contribute to a positive team environment Benefits * Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus * 33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday * Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year * OneHealth, our wellbeing Programme * 24/7 confidential Employee assistance programme * Life assurance 4 x your base salary * Family bond (after 2 years’ service) * Enhanced family friendly policies * Enhanced pension scheme match up * Benefits portal (high-street vouchers, cinema tickets etc.) * Discounted parking/public transport * Cycle to work scheme
Telemarketing Agent employer: Talentright Ltd
Contact Detail:
Talentright Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Agent
✨Tip Number 1
Familiarize yourself with our financial products and services. Understanding the features and benefits will help you articulate them effectively during your calls, making it easier to engage potential customers.
✨Tip Number 2
Practice your communication skills! Role-playing with a friend or family member can help you refine your pitch and improve your ability to handle objections, which is crucial in telemarketing.
✨Tip Number 3
Develop a resilient mindset. Telemarketing involves facing rejection, so it's important to stay positive and learn from each call to improve your approach for the next one.
✨Tip Number 4
Network with current telemarketing professionals. They can provide valuable insights into effective strategies and tips that have worked for them, helping you stand out in your application.
We think you need these skills to ace Telemarketing Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Telemarketing Agent. Familiarize yourself with the skills needed, such as excellent communication and persuasion abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize your communication skills, resilience, and any previous sales experience to stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your ability to build relationships with customers. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Talentright Ltd
✨Showcase Your Communication Skills
As a Telemarketing Agent, excellent verbal communication is key. Practice articulating your thoughts clearly and confidently. Prepare to demonstrate how you can engage potential customers and effectively communicate the benefits of products.
✨Demonstrate Resilience
Telemarketing can involve rejection, so be ready to discuss how you've handled challenges in the past. Share examples of how you've bounced back from setbacks and maintained a positive attitude while pursuing sales opportunities.
✨Highlight Your Customer Focus
Emphasize your ability to put the customer first. Be prepared to discuss how you understand customer needs and provide exceptional service. This will show that you align with the company's values and principles of Consumer Duty.
✨Prepare for Team Collaboration
Since teamwork is essential in this role, think of examples where you've successfully collaborated with others. Discuss how sharing insights and strategies has led to improved performance in your previous roles.
