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For Companies At a Glance
- Tasks: Provide IT support and create impactful Power BI reports for a dynamic consumer brand.
- Company: Exciting consumer brand with a focus on innovation and teamwork.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: London-based role with occasional travel and a vibrant work culture.
- Why this job: Join a role that combines problem-solving with data analysis to drive real business impact.
- Qualifications: Experience in IT support, strong SQL and Power BI skills required.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a hands-on IT Support & Data Analyst to join an exciting consumer brand. This is a varied role combining 1st/2nd line IT support with Power BI reporting and system integrations, working closely with both IT and Finance.
What You’ll Do
- Provide day-to-day IT support across office and warehouse teams
- Troubleshoot hardware, software, and network issues
- Build and maintain Power BI dashboards
- Work with SQL, Azure, and Google data sources
- Support system integrations and APIs (ERP, WMS, e-commerce)
- Help automate finance reporting and improve data quality
What We’re Looking For
- IT support experience (1st/2nd line)
- Strong SQL Server and Power BI skills
- Experience with integrations/APIs
- Confident working with users and stakeholders
- Organised, proactive, and adaptable
Nice to have: Sage 200, SnapFulfil, ETL, or experience in retail/logistics/finance environments
This is a great opportunity for someone who enjoys solving problems, working with data, and making a real impact across the business.
London based (E1) - 4 days a week
£40-50k + benefits
Occasional travel to secondary site in Midlands
IT Support & Data Analyst in Stoke-on-Trent employer: Talentpool
Contact Detail:
Talentpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Data Analyst in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and any relevant projects you've worked on. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios and data analysis questions. Practice explaining your thought process when troubleshooting issues or building reports, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace IT Support & Data Analyst in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support & Data Analyst role. Highlight your 1st/2nd line support experience and any relevant projects with Power BI or SQL to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've solved problems in past roles, especially those related to IT support and data analysis.
Showcase Your Technical Skills: Don’t forget to mention your technical skills! We want to see your experience with SQL, Power BI, and any integrations you've worked on. Be clear about your proficiency and how you've used these tools to make an impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Talentpool
✨Know Your Tech Inside Out
Make sure you brush up on your IT support skills, especially 1st and 2nd line troubleshooting. Be ready to discuss specific hardware and software issues you've resolved in the past, as well as your experience with SQL and Power BI.
✨Showcase Your Data Skills
Prepare to talk about your experience with Power BI dashboards and any projects where you've worked with SQL, Azure, or Google data sources. Bring examples of how you've automated reporting or improved data quality in previous roles.
✨Understand System Integrations
Familiarise yourself with system integrations and APIs, particularly in relation to ERP, WMS, and e-commerce platforms. Be ready to explain how you've supported these systems in the past and how you can contribute to their success.
✨Engage with Stakeholders
Demonstrate your ability to work confidently with users and stakeholders. Think of examples where you've communicated effectively to solve problems or gather requirements, showing that you're organised, proactive, and adaptable.