Fulfilment Manager - High-growth B-corp
5 days on-site
£45,000 + benefits & share options
- Lead a growing fulfilment operation for a fast-scaling, B Corp consumer brand
- Manage a team of c.30 permanent employees, scaling significantly during peak periods
I’m working with a high-growth, sustainability-led consumer business looking for a hands-on Fulfilment Manager to lead its D2C operation during an exciting period of growth and new product launches.
About the Role
Reporting to the Head of Operations, you’ll take ownership of day-to-day fulfilment performance across both high-volume letterbox orders and a rapidly growing pick-and-pack operation.
You’ll:
- Lead and develop the fulfilment team, including two Supervisors
- Own productivity, quality, OTIF and daily operational KPIs
- Plan labour and resource requirements around changing volumes
- Use data to identify bottlenecks and improve operational performance
- Drive SOPs, process improvements and ways of working
- Partner closely with Supply Chain, Warehouse and Customer Service
- Maintain strong health & safety standards across the operation
Your Experience
- Strong D2C / B2C fulfilment or dispatch experience
- Proven experience leading sizeable operational teams
- Confident managing KPIs, productivity and labour planning
- Data-driven, commercially aware and comfortable with systems
- Calm, proactive and an excellent people leader
- Experience within FMCG or a fast-growth consumer business would be advantageous
What's on Offer
- £45,000 basic salary
- Employee share scheme and strong wider benefits
- Opportunity to lead a growing operation within a successful B Corp scale-up
- Please note: this is a fully site-based role in Tonbridge Wells.
Fulfilment Manager - High-growth B-corp in Maidstone employer: TalentPool
Join a dynamic and fast-growing health and wellness brand in London as a Supply Chain Manager, where you'll play a pivotal role in shaping the future of our supply chain operations. We offer a vibrant work culture that encourages innovation and collaboration, alongside a strong benefits package and hybrid working arrangements to support your work-life balance. With ample opportunities for professional growth and development, this is an exciting chance to take ownership of your career in a meaningful and rewarding environment.
