At a Glance
- Tasks: Lead the UK IT function, managing a team and driving technology strategy.
- Company: Globally recognised consumer brand with a focus on innovation.
- Benefits: Competitive salary, leadership opportunities, and exciting tech projects.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Shape technology strategy and lead a high-performing IT team.
- Qualifications: Experience in IT leadership, service management, and stakeholder engagement.
The predicted salary is between 63000 - 77000 £ per year.
Are you an experienced IT leader who enjoys balancing strategy, people leadership, operational excellence, and hands‑on delivery? We're partnering with a globally recognised consumer brand to appoint a Head of IT to lead the UK IT function, managing a team of IT professionals while acting as the key technology partner to the UK leadership team.
This is a fantastic opportunity for someone looking to combine IT operations, service delivery, business partnering, and project leadership within a high‑performing, international organisation.
The Opportunity
You'll be responsible for delivering a modern, reliable, and secure IT service across the UK business, ensuring alignment with global technology strategy while supporting local business priorities.
Key responsibilities include:
- Leading, coaching and developing a team of IT Professionals
- Building trusted relationships with senior business stakeholders
- Owning IT service delivery, operational performance and user experience
- Leading local IT projects and deployments while supporting global initiatives
- Managing the UK IT budget, procurement and vendor relationships
- Driving continuous improvement across IT operations, onboarding, service management and security
- Ensuring IT services meet business needs while maintaining compliance with global standards and governance
- Acting as the bridge between the UK business and the wider European IT function
We're Looking For
You’ll likely have experience in:
- Leading an IT Service Desk, IT Operations or Infrastructure team
- Managing people and developing high-performing teams
- ITIL-based service management and continuous improvement
- Delivering IT projects and managing change
- Building strong relationships with senior stakeholders and business leaders
- Managing IT budgets, suppliers and third-party vendors
- Microsoft technologies including Microsoft 365, Azure/Entra ID, Windows and Apple environments
- End‑user computing, networking and security best practices
- Experience in an FMCG or Retail environment would be highly advantageous
Why This Role?
- A genuine leadership role with strategic influence
- Work for a globally recognised, market‑leading consumer brand
- Lead exciting local and international technology projects
- Partner directly with senior business leaders to shape technology strategy
- Manage and develop an experienced IT team while driving continuous improvement
Head of IT employer: TalentPool
At TalentPool, we pride ourselves on being an excellent employer by fostering a dynamic work culture that values innovation and collaboration. Our hybrid working model allows for a perfect balance between professional and personal life, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the fast-paced eCommerce sector. Join us in Greater London, where you can make a meaningful impact managing key accounts like Amazon and MoonPig.
