At a Glance
- Tasks: Lead exciting CRM campaigns and engage customers with data-driven strategies.
- Company: Join a well-known sporting brand with a creative and innovative culture.
- Benefits: Enjoy flexible working, great perks, and a focus on well-being and growth.
- Other info: Opportunity for career growth in a dynamic retail environment.
- Why this job: Make an impact in e-commerce while working with a passionate team.
- Qualifications: Experience in e-commerce marketing and hands-on CRM skills required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Hybrid/Northamptonshire, 2 days a week. Working for a well-known sporting brand, you will be joining on a 12-month maternity cover.
E-Commerce CRM & Campaign Manager, you will take ownership of all CRM and campaign activity across our growing online store. You’ll be the driving force behind engaging, data‑led campaigns that turn customers into loyal fans.
What you’ll be doing:
- Manage and optimise CRM campaigns (email, SMS and more) through platforms such as Klaviyo.
- Segment audiences and create personalised, high‑performing communications that convert.
- Own the e‑commerce marketing calendar and lead campaign planning across product, brand, and trading teams.
- Collaborate with content, social and creative teams to deliver impactful campaigns that drive engagement and revenue.
- Analyse results, report performance, and use insights to shape future strategy.
- Stay ahead of the curve – spotting new trends in retention, loyalty, and community engagement.
What you’ll bring:
- A solid background in e‑commerce or retail marketing, with hands‑on CRM experience.
- Proven success in delivering results‑driven, customer‑focused campaigns.
- Experience with ESPs like Klaviyo, plus a good grasp of Shopify and social ad platforms.
- A balance of creativity and commercial thinking – you know what makes customers click.
- Strong collaboration and communication skills.
Bonus points if you’ve worked in fashion, lifestyle or sports brands, or have HTML/email coding experience.
Why you’ll love it:
You’ll join a passionate, forward‑thinking team in an environment that values creativity, ownership and innovation. Expect flexible working, great perks, and a workplace that champions well‑being, growth, and sustainability.
Seniority level: Mid‑Senior; Employment type: Contract; Job function: Marketing; Industries: Retail and Sports Teams and Clubs.
CRM Manager employer: TalentPool
Join a dynamic and fast-growing health and wellness brand in London as a Supply Chain Manager, where you'll play a pivotal role in shaping the future of our supply chain operations. We offer a vibrant work culture that encourages innovation and collaboration, alongside a strong benefits package and hybrid working arrangements to support your work-life balance. With ample opportunities for professional growth and development, this is an exciting chance to take ownership of your career in a meaningful and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for TalentPool and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like TalentPool are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with TalentPool on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at TalentPool. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit TalentPool. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of TalentPool:Show us that you’ve done your homework! In your application, briefly mention what you admire about TalentPool’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at TalentPool
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at TalentPool will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At TalentPool, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
