Commercial Director, Personal Care

Commercial Director, Personal Care

Full-Time No working from home possible
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Bristol (Hybrid - 2-3 days in the office)

Competitive Salary & Wide Range of Benefits

Are you an ambitious commercial leader with deep FMCG retail experience and a passion for purpose-driven growth? This is a rare opportunity to shape the next chapter of a pioneering, ethical consumer brand entering a major new phase of expansion.

This organisation is employee‑owned, BCorp certified, and has spent over 35 years leading the way in non‑toxic, ethical personal care. Now, with a strong foundation in specialist retail & grocery and a growing global footprint, they’re investing in the future by building a modern commercial engine across retail, e-commerce, and new channels - UK & Global.

They’re looking for a Commercial Director to take ownership of revenue, margin, and channel strategy, working directly with the CEO to turn ambition into a clear, deliverable commercial plan.

The Opportunity

Lead and grow the retail business:

  • Lead and develop a UK/EU Business Development & Account Management team
  • Align strategy with a senior commercial leader in North America
  • Build strong relationships with key retail partners
  • Lead major negotiations and secure new listings
  • Identify and unlock new market and channel opportunities

Own commercial performance

  • Set revenue targets and lead delivery
  • Optimise pricing, margin, and trade spend in partnership with Finance
  • Work with Operations to balance cost, supply, and profitability
  • Use data to drive smart decisions on promotions and channel mix

Scale the e-commerce channel

  • Own e-commerce performance and growth strategy
  • Partner with Marketing to turn engagement into revenue
  • Work with Digital to improve conversion, retention, and customer value
  • Ensure e-commerce becomes a meaningful, profitable channel

Set and drive strategy

  • Work closely with the CEO to define where and how the business grows
  • Build a focused commercial plan that aligns sales, marketing, ops, and finance
  • Play a key role in shaping the next phase of the organisation

What You’ll Bring

  • 8+ years UK FMCG Commercial leadership experience
  • Proven track record of delivering revenue growth
  • Strong understanding of pricing, margin management, and commercial levers
  • Confidence leading customer negotiations and key accounts
  • Exposure to e-commerce / DTC and performance marketing
  • A commercial, strategic mindset with the ability to switch between high-level thinking and hands‑on execution
  • A collaborative, empowering leadership style

Why This Role Matters

This is not just a sales role, it’s a pivotal position in the transformation of a respected, purpose-led business. You’ll help:

  • Shape how a mission‑driven brand grows
  • Build a modern commercial engine across retail and e-commerce
  • Drive meaningful impact on revenue, profitability, and long‑term success

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Commercial Director, Personal Care employer: TalentPool

Join a dynamic and fast-growing health and wellness brand in London as a Supply Chain Manager, where you'll play a pivotal role in shaping the future of our supply chain operations. We offer a vibrant work culture that encourages innovation and collaboration, alongside a strong benefits package and hybrid working arrangements to support your work-life balance. With ample opportunities for professional growth and development, this is an exciting chance to take ownership of your career in a meaningful and rewarding environment.

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Contact Details:

TalentPool Recruitment Team