At a Glance
- Tasks: Lead end-to-end delivery of strategic workforce planning implementations and guide clients through onboarding.
- Company: Dynamic company focused on innovative workforce solutions with a global reach.
- Benefits: Fully remote work, flexible schedule, and a supportive working environment.
- Other info: Join a diverse team and enjoy opportunities for professional growth.
- Why this job: Make a real impact by helping clients achieve their workforce goals with cutting-edge solutions.
- Qualifications: Experience in SaaS implementations and strong project management skills required.
The predicted salary is between 54000 - 66000 £ per year.
We're looking for an experienced Implementation Manager to lead end-to-end delivery of TalentNeuron Strategic Workforce Planning (SWP) implementations. In this role, you'll turn solution designs into executable plans, guide customers through deployment and onboarding, coordinate cross-functional teams and partners, and help clients realize value quickly through strong adoption and change management.
Ways of working
- EMEA-based role supporting global clients, majority in EMEA — with openness to occasional North America coverage
Operates in close partnership with:
- Pre-Sales Solutions Consulting Team (design)
- CSM (value)
- AE/AM (account owner)
- Product/Engineering (innovation, quality & fixes)
- Internal Implementation Support Teams & External Partners/SIs and PMO (execution)
- Support (L1/L2/L3) (issue resolution)
Core responsibilities
- Lead end-to-end implementation delivery from kickoff through go-live and early adoption, including scope, milestones, dependencies, risks, and resourcing
- Own the solution design and delivery model for the solution implementation
- Translate solution designs and customer requirements into actionable delivery plans, testing approaches, data and integration workstreams, and acceptance criteria
- Coordinate cross-functional internal teams, implementation partners (internal & external), and customer stakeholders to keep projects on track and aligned to business outcomes
- Oversee platform readiness, configuration, identity and access setup, data provisioning, integration coordination, user acceptance testing, cutover, and stabilization
- Deliver role-based training and enablement, including workshops, office hours, train-the-trainer sessions, and adoption support for key user groups
- Partner with Customer Success to support adoption, accelerate time-to-value, and complete a smooth post-implementation handoff
- Capture lessons learned and help improve implementation playbooks, templates, and delivery processes over time
- Be a best-practice evangelist – infusing TalentNeuron methods into client processes
- Support PMO team for project governance, including status reporting, risk and issue management, steering forums, and executive-ready communications
Success metrics (project-level)
- Delivery & quality (Qualitative) customer feedback (e.g. CSAT, customer sentiment) on satisfaction with implementation team
- Milestone adherence rate; on-time go-live; change-request ratio
- UAT / validation pass rate
- Escalation rate & RAID closure rate
- Adoption & value realization
- Degree of self-sufficiency, maturity & independence of client user cohorts (admins, business leaders, team leaders, etc.); training completion & proficiency
- Time-to-first-business outcomes; deployment of priority features/use cases; usage by target personas
- Strategic adoption metrics, e.g. degree of success criteria achieved; level of executive buy-in
- Data & integrations SIT pass rate
- Time-to-data availability; freshness & completeness; API success/error rates; taxonomy/skills alignment
- Handoff Completeness/clarity of documentation, runbooks, and the post-implementation success plan (renewals/expansion remain with AE/AM; ongoing success sits with the designated post-implementation owner)
- CSM handover success rate, e.g. cutover success; first-30-day incident volume; time-to-exit hypercare
What you'll bring
- Proven experience leading complex SaaS implementations with multiple stakeholders, workstreams, and executive visibility
- Strong project and program management skills, including planning, dependency management, risk tracking, change control, and stakeholder communication
- Experience coordinating technical implementation activities such as identity setup, integrations, data mapping, testing, and go-live readiness
- Ability to facilitate workshops, deliver training, and support customer adoption across a range of business and technical audiences
- Excellent written and verbal communication skills, with the ability to present clearly to both project teams and senior stakeholders
Nice to have
- Deep subject-matter expertise with strategic workforce planning, skills intelligence, HR technology, or related workforce transformation domains
- Experience with PMO software
- Working knowledge of APIs, data integrations & ETL processes; data wrangling in support of enterprise software implementations
- German language ability — helpful in supporting current EMEA customers
- French language ability — a plus, though not required (no current French customers)
What We Offer
- Fully remote work — work from anywhere.
- Flexible schedule — we care about results, not hours.
- English and Ukrainian working environment.
We’re an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Implementation Manager, Strategic Workforce Planning in London employer: TalentNeuron
As an Implementation Manager at our company, you'll thrive in a fully remote environment that prioritises flexibility and results over hours worked. We foster a collaborative culture where your expertise will be valued, and you'll have ample opportunities for professional growth through engaging with global clients and cross-functional teams. Join us to make a meaningful impact in strategic workforce planning while enjoying the benefits of a supportive and inclusive workplace.
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We think this is how you could land Implementation Manager, Strategic Workforce Planning in London
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We think you need these skills to ace Implementation Manager, Strategic Workforce Planning in London
Some tips for your application 🫡
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Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at TalentNeuron
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at TalentNeuron. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
