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- Tasks: Train and mentor therapists while overseeing daily spa operations.
- Company: Join Champneys, the UK's original health spa, renowned for luxury and wellness.
- Benefits: Enjoy discounts on stays, free meals, gym access, and career growth opportunities.
- Why this job: Inspire teams and elevate spa excellence in a supportive, people-first culture.
- Qualifications: NVQ Level 3+ in Beauty Therapy and supervisory experience required.
- Other info: Occasional travel between resorts for training and support may be needed.
The predicted salary is between 28800 - 43200 ÂŁ per year.
3 days ago Be among the first 25 applicants
Direct message the job poster from TalentMatched.com
Customer Success Manager | Changing Hiring Through AI-Powered Job Application Qualification | Driving Team Excellence & Exceptional Customer…
Full-time | 50% Training, 50% Supervisory Duties
Join Champneys, the UK’s original health spa, in a rewarding dual role where you’ll train and coach our therapists, oversee daily spa operations, and drive excellence across our luxury resorts.
What You’ll Be Doing
Training & Development
- Deliver engaging training sessions on treatments, protocols, and customer service standards.
- Coach and mentor therapists to develop skills and confidence.
- Support onboarding for new team members, ensuring they meet brand standards.
- Assist in launching new treatments and ensuring consistency across locations.
Supervision & Spa Operations
- Oversee daily spa operations, ensuring high standards of presentation, professionalism, and compliance with SOPs.
- Monitor therapist performance, retail sales, and customer satisfaction.
- Support rota scheduling, recruitment activities, and stock management.
- Work closely with the reception team to maximise revenue and deliver a seamless guest experience.
Travel
- Occasionally travel between resorts for training and operational support (with overnight stays as required).
What You’ll Bring
- NVQ Level 3+ in Beauty Therapy (or equivalent).
- Proven experience in spa or beauty training, ideally in a supervisory capacity.
- Strong treatment and product knowledge.
- Excellent leadership, coaching, and communication skills.
- A positive, proactive approach with flexibility to travel.
- Discounts on Champneys stays, products & treatments.
- Free or discounted meals.
- Free gym access & on-site parking.
- Career growth and professional development opportunities.
- Supportive, people-first culture.
Ready to inspire teams and raise the bar in spa excellence?
Apply now and take the next step in your Champneys career.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management, Administrative, and Training
-
Industries
Wellness and Fitness Services
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Spa Supervisor employer: TalentMatched.com
Contact Detail:
TalentMatched.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Supervisor
✨Tip Number 1
Familiarise yourself with Champneys' brand values and spa offerings. Understanding their unique approach to wellness and customer service will help you align your training and supervisory style with their expectations.
✨Tip Number 2
Network with current or former employees of Champneys. Engaging with them can provide valuable insights into the company culture and what they look for in a Spa Supervisor, giving you an edge during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully trained and developed teams in the past. Highlighting your leadership skills and ability to drive performance will resonate well with the hiring team.
✨Tip Number 4
Showcase your flexibility and willingness to travel between resorts. Emphasising your adaptability and commitment to supporting multiple locations will demonstrate your dedication to the role and the company.
We think you need these skills to ace Spa Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Spa Supervisor position. Tailor your application to highlight relevant experience in training, supervision, and spa operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your NVQ Level 3+ in Beauty Therapy and any supervisory experience you have. Provide specific examples of how you've trained or mentored others in a spa or beauty setting.
Showcase Leadership Skills: Demonstrate your leadership and coaching abilities in your application. Mention any successful training sessions you've conducted or improvements you've made in team performance and customer satisfaction.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for the wellness industry and your proactive approach. Mention why you want to work at Champneys specifically and how you can contribute to their culture of excellence.
How to prepare for a job interview at TalentMatched.com
✨Showcase Your Training Skills
As a Spa Supervisor, you'll be responsible for training and mentoring therapists. Be prepared to discuss your previous training experiences and how you've successfully developed others' skills. Consider sharing specific examples of training sessions you've led.
✨Demonstrate Leadership Qualities
Highlight your leadership experience during the interview. Talk about how you've motivated teams, handled conflicts, or improved performance in previous roles. This will show that you can effectively oversee daily operations and inspire your team.
✨Know the Brand Inside Out
Familiarise yourself with Champneys' values, treatments, and customer service standards. Being knowledgeable about the brand will demonstrate your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for Operational Questions
Expect questions related to spa operations, such as managing schedules, stock control, and ensuring compliance with SOPs. Think of scenarios where you've successfully managed these aspects in the past, as this will showcase your operational expertise.
