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For Companies At a Glance
- Tasks: Install and troubleshoot tech on large commercial trucks while travelling across the UK.
- Company: Join a dynamic team in the telecommunications and computer security industry.
- Benefits: Enjoy competitive pay, sick leave, on-site parking, and a pension programme.
- Why this job: Be part of an innovative industry that values efficiency, safety, and sustainability.
- Qualifications: Tech-savvy with strong troubleshooting skills and a collaborative spirit.
- Other info: Full-time role with excellent growth opportunities in a supportive environment.
The predicted salary is between 25000 - 35000 £ per year.
About the Role
Field Service Technician
We are seeking a Field Service Technician to join our team. This position requires travel up to 70% of the time and involves installing, maintaining, and troubleshooting computer and hardware components on large commercial trucks.
The successful candidate will be highly motivated, energetic, customer-focused, and eager to learn and grow. An aptitude for computer hardware, technology, and mechanical systems is essential. Strong troubleshooting ability, excellent communication skills, and attention to detail are key to success in this role.
Position Overview
This role is part of a distributed team operating across North America and the UK, serving both municipal and private fleet services. You will be contributing to an essential and growing industry that values efficiency, safety, sustainability, and innovation.
Responsibilities
- Install computer and hardware components on large commercial trucks.
- Troubleshoot and resolve installation issues promptly and professionally.
- Provide technical assistance to the Technical Support Team.
- Assist with customer shipments, including light in-house assembly, hardware configuration, unit testing, data logging, and packing/shipping.
- Process return material authorizations (RMAs).
- Maintain accurate records and complete necessary paperwork.
- Perform unit repairs, both hardware and software, and clearly communicate issues/bugs to development engineers.
- Carry out other duties as assigned.
Qualifications
- Knowledge of basic tools, principles, and procedures for installing computer systems in heavy-duty vehicles (preferred).
- Solid track record of high-quality electronics installations.
- Strong troubleshooting skills with both computer hardware and software.
- High level of personal motivation, initiative, and flexibility.
- Proven ability to collaborate effectively with peers, internal departments, and external customers.
Ideally You Will Have
- Exceptional verbal and written communication skills.
- Tech-savviness and an ability to adapt to new tools quickly.
- Creative problem-solving skills.
- Ability to learn quickly, multi-task, and manage time efficiently.
- Experience with CRM systems (ideally Salesforce).
- Familiarity with Microsoft and Google Office Suites.
- Hands-on, team-oriented approach with a willingness to “roll up your sleeves.”
- Strong organizational skills and high attention to detail.
- Sick Pay
- On-site Parking
- Company Pension Program
Additional Information
- This is a full-time role based in the UK (York office).
- Compensation range: £30,000 – £35,000 per year.
- We are an Equal Opportunity Employer and prohibit all forms of discrimination or harassment. Employment decisions are based solely on job requirements, business needs, and individual qualifications.
Job Details
- Seniority level: Associate
- Employment type: Full-time
- Industries: Telecommunications and Computer and Network Security
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Field Service Technician employer: TalentMatched.com
Contact Detail:
TalentMatched.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your troubleshooting skills. Be ready to share specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with the latest tools and technologies relevant to the role. This will not only impress interviewers but also help you hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and problem-solving shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the role of Field Service Technician.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing specific examples of your troubleshooting skills and any hands-on work you've done with computer hardware or mechanical systems.
Be Clear and Concise: In your cover letter, get straight to the point. We appreciate clear communication, so make sure you articulate your thoughts well and keep it professional yet friendly. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at TalentMatched.com
✨Know Your Tech
Brush up on your knowledge of computer hardware and mechanical systems. Be ready to discuss specific tools and techniques you've used in past installations or troubleshooting scenarios. This will show your technical aptitude and enthusiasm for the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tricky issues in the past. Think about times when you had to think on your feet or adapt quickly to new challenges. This will demonstrate your creative problem-solving abilities, which are crucial for a Field Service Technician.
✨Communicate Clearly
Since this role involves working with customers and internal teams, practice explaining technical concepts in simple terms. You might even want to do a mock interview with a friend to refine your communication skills. Clear communication can set you apart from other candidates.
✨Be Ready to Roll Up Your Sleeves
This job is hands-on, so be prepared to discuss your willingness to get involved in all aspects of the role. Share experiences where you've taken initiative or worked collaboratively with others. Showing that you're a team player who isn't afraid to dive into the work will resonate well with the interviewers.
