Customer Service Specialist - Animal Health (12-Month) in Oxford
Customer Service Specialist - Animal Health (12-Month)

Customer Service Specialist - Animal Health (12-Month) in Oxford

Oxford Full-Time 27000 - 27000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Manage customer queries and process orders for a global animal health company.
  • Company: Join a leading global animal health company near Oxford.
  • Benefits: Earn £12.97 per hour with potential for growth in a supportive environment.
  • Other info: 12-month contract with opportunities for career advancement.
  • Why this job: Make a difference in animal health while developing your customer service skills.
  • Qualifications: Customer service experience and strong organisational skills required.

The predicted salary is between 27000 - 27000 £ per year.

Talentmark is seeking a Customer Service Representative for a 12-month contract with a global animal health company near Oxford.

Responsibilities include:

  • Managing customer queries
  • Processing orders
  • Ensuring compliance with GDPR standards

The ideal candidate should have:

  • Customer service experience
  • Organizational skills
  • IT literacy, particularly in Excel

Salary is £12.97 per hour PAYE. Applicants must be entitled to work in the UK and may be subject to a basic DBS check.

Customer Service Specialist - Animal Health (12-Month) in Oxford employer: Talentmark

Join a leading global animal health company near Oxford, where you will be part of a supportive and dynamic work culture that values employee growth and development. With competitive pay and a commitment to compliance and excellence, this role offers the chance to make a meaningful impact in customer service while enjoying a collaborative environment that fosters innovation and teamwork.
T

Contact Detail:

Talentmark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Specialist - Animal Health (12-Month) in Oxford

✨Tip Number 1

Get to know the company! Research their values and mission, especially in animal health. This will help you tailor your responses during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice common customer service scenarios. Think about how you'd handle tricky customer queries or order issues. We can help you with role-playing these situations to boost your confidence!

✨Tip Number 3

Brush up on your Excel skills! Since being IT literate is key for this role, make sure you're comfortable with spreadsheets. We can provide resources to help you get up to speed.

✨Tip Number 4

Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Customer Service Specialist role.

We think you need these skills to ace Customer Service Specialist - Animal Health (12-Month) in Oxford

Customer Service Experience
Organizational Skills
IT Literacy
Excel
GDPR Compliance
Order Processing
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially in Excel. We want to see how your background fits with the role, so don’t be shy about showcasing your organisational skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about animal health and how you can contribute to our team. Keep it concise but engaging – we love a good story!

Showcase Your IT Skills: Since being IT literate is key for this role, make sure to mention any specific software or tools you’re familiar with. If you’ve got experience with Excel, let us know how you’ve used it in past roles!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Talentmark

✨Know Your Stuff

Before the interview, make sure you understand the basics of animal health and the specific services the company offers. Brush up on common customer queries related to this field so you can demonstrate your knowledge and enthusiasm.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully managed customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational skills.

✨Excel at Excel

Since being IT literate is key for this role, practice using Excel before your interview. Be ready to discuss how you've used it in previous jobs, whether it's for tracking orders or managing data, to show you're comfortable with the tools they'll expect you to use.

✨Understand GDPR Compliance

Familiarise yourself with GDPR standards, especially how they relate to customer service. Be prepared to discuss how you would ensure compliance when handling customer data, as this will show that you take privacy seriously and understand the importance of regulations in the industry.

Customer Service Specialist - Animal Health (12-Month) in Oxford
Talentmark
Location: Oxford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>