At a Glance
- Tasks: Support lab systems, provide customer training, and troubleshoot technical issues.
- Company: Join a leading biopharmaceutical company making a global impact.
- Benefits: Competitive daily pay and the chance to work in a dynamic field.
- Other info: Field-based role covering London with opportunities for professional growth.
- Why this job: Be part of a team that improves lives through innovative healthcare solutions.
- Qualifications: Background in biochemistry/pathology and excellent customer service skills.
The predicted salary is between 200 - 230 £ per hour.
Talentmark are recruiting for a Lab Support Coordinator to join a company in the diagnostics industry on a contract basis for 12 months.
Salary: Paying £200-£230 per day PAYE, or £265-£305 Umbrella.
Lab Support Coordinator Role:
- User support functions: including installation and support on our systems.
- Customer training.
- Troubleshooting, sales and customer support.
- Software modifications and product maintenance.
- Assistance with tender responses and product demonstrations.
Your Background:
- Biochemistry / pathology background.
- Thorough understanding of IVD industry.
- Experience of support of pathology lab solutions.
- Troubleshooting / technical service cover for lab instruments - mostly biochemistry.
- Excellent customer facing skills.
Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location: This role is field based, covering customers in the London area.
Apply: For more information, or to apply for this Lab Support Coordinator please contact the Key Accounts Team or email. It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
London Field Lab Support Specialist | Biochemistry/IVD employer: Talentmark
As a leading biopharmaceutical company, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. Our London-based Lab Support Coordinator role offers competitive pay, comprehensive training, and ample opportunities for professional growth within the diagnostics industry, all while contributing to meaningful healthcare solutions that impact lives globally.
StudySmarter Expert Advice🤫
We think this is how you could land London Field Lab Support Specialist | Biochemistry/IVD
✨Tip Number 1
Network like a pro! Reach out to your connections in the biochemistry and diagnostics fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with lab support and troubleshooting. When you get the chance to meet potential employers, this can really set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to customer support and technical service in the IVD industry. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace London Field Lab Support Specialist | Biochemistry/IVD
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your biochemistry and IVD experience. We want to see how your background aligns with the Lab Support Coordinator role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for the diagnostics industry and how you can contribute to our team.
Showcase Customer Skills:Since this role involves customer support, make sure to highlight your excellent customer-facing skills. We want to know how you've successfully interacted with clients in the past and resolved their issues.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Lab Support Coordinator position. We can’t wait to hear from you!
How to prepare for a job interview at Talentmark
✨Know Your Stuff
Make sure you brush up on your biochemistry and IVD knowledge. Understand the latest trends in the diagnostics industry and be ready to discuss how your background aligns with the role. This will show that you're not just a candidate, but someone who genuinely understands the field.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully supported clients in the past. Think about times when you’ve trained users or resolved issues effectively. This will demonstrate your excellent customer-facing skills.
✨Be Ready for Troubleshooting Scenarios
Expect some technical questions during the interview. Prepare to walk through troubleshooting processes for lab instruments, especially in biochemistry. Practising these scenarios can help you feel more confident and show your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to product maintenance or how they handle customer training. This shows your interest in the role and helps you gauge if the company is the right fit for you.
