At a Glance
- Tasks: Support lab systems, provide customer training, and troubleshoot technical issues.
- Company: Join a leading biopharmaceutical company making a difference in healthcare.
- Benefits: Competitive daily pay and the chance to work in a dynamic field.
- Other info: Field-based role covering London with opportunities for growth.
- Why this job: Make an impact in diagnostics while developing your skills in a supportive environment.
- Qualifications: Background in biochemistry or pathology with customer service experience.
Talentmark are recruiting for a Lab Support Coordinator to join a company in the diagnostics industry on a contract basis for 12 months.
Salary: Paying £200-£230 per day PAYE, or £265-£305 Umbrella.
Lab Support Coordinator Role:
- User support functions: including installation and support on our systems.
- Customer training.
- Troubleshooting, sales and customer support.
- Software modifications and product maintenance.
- Assistance with tender responses and product demonstrations.
Your Background:
- Biochemistry / pathology background.
- Thorough understanding of IVD industry.
- Experience of support of pathology lab solutions.
- Troubleshooting / technical service cover for lab instruments - mostly biochemistry.
- Excellent customer facing skills.
Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location: This role is field based, covering customers in the London area.
Apply: For more information, or to apply for this Lab Support Coordinator please contact the Key Accounts Team. It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Lab Support Coordinator in London employer: Talentmark
As a Lab Support Coordinator with our client, you will be part of a leading biopharmaceutical company renowned for its commitment to innovation and excellence in the diagnostics industry. The company fosters a collaborative work culture that prioritises employee development, offering extensive training and growth opportunities while providing competitive pay and benefits. Working in the vibrant London area, you will have the chance to make a meaningful impact on healthcare by supporting cutting-edge lab solutions and enhancing customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Lab Support Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the diagnostics and biopharmaceutical industries. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got experience with lab support or troubleshooting, make sure to highlight that in conversations. We want to see you demonstrate your knowledge of IVD and pathology lab solutions. Be ready to share specific examples of how you’ve tackled challenges in the past.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or mentors. We can help you prepare by going over common questions related to customer support and technical service. The more comfortable you are, the better you’ll perform!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really interested in the role. Don’t miss out on your chance to shine!
We think you need these skills to ace Lab Support Coordinator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your biochemistry or pathology background. We want to see how your experience aligns with the Lab Support Coordinator role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of the IVD industry and any customer-facing experiences that make you stand out.
Showcase Your Troubleshooting Skills:Since troubleshooting is key in this role, include specific examples of how you've successfully resolved issues in past positions. We love seeing problem-solvers in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Talentmark
✨Know Your Stuff
Make sure you brush up on your biochemistry and pathology knowledge. Understand the IVD industry inside out, as you'll need to demonstrate your expertise in lab support and troubleshooting during the interview.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've successfully supported clients in the past. Highlight your excellent customer-facing skills and any training or support experiences you've had.
✨Prepare for Technical Questions
Expect questions about lab instruments and software modifications. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show your technical prowess and problem-solving abilities.
✨Practice Your Product Demonstration
Since product demonstrations are part of the role, practice explaining complex concepts in simple terms. You might even want to prepare a mini-demo to showcase your ability to communicate effectively with customers.
