At a Glance
- Tasks: Support lab systems, provide customer training, and troubleshoot technical issues.
- Company: Join a leading biopharmaceutical company making a global impact.
- Benefits: Competitive daily pay and the chance to work in a dynamic field.
- Other info: Field-based role covering London with opportunities for growth.
- Why this job: Be part of a team improving lives through innovative diagnostics.
- Qualifications: Background in biochemistry/pathology and excellent customer skills required.
The predicted salary is between 40000 - 46000 £ per year.
Talentmark are recruiting for a Lab Support Coordinator to join a company in the diagnostics industry on a contract basis for 12 months.
Salary: Paying £200-£230 per day PAYE, or £265-£305 Umbrella.
Lab Support Coordinator Role:
- User support functions: including installation and support on our systems.
- Customer training.
- Troubleshooting, sales and customer support.
- Software modifications and product maintenance.
- Assistance with tender responses and product demonstrations.
Your Background:
- Biochemistry / pathology background.
- Thorough understanding of IVD industry.
- Experience of support of pathology lab solutions.
- Troubleshooting / technical service cover for lab instruments - mostly biochemistry.
- Excellent customer facing skills.
Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location: This role is field based, covering customers in the London area.
Apply: For more information, or to apply for this Lab Support Coordinator please contact the Key Accounts Team or email. It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
London Field Lab Support Specialist | Biochemistry/IVD employer: Talentmark
As a leading biopharmaceutical company, we pride ourselves on fostering a dynamic work environment that encourages innovation and collaboration. Our London-based Lab Support Coordinator role offers competitive daily rates, comprehensive training, and the opportunity to work with cutting-edge diagnostic solutions, all while contributing to meaningful healthcare advancements. We are committed to employee growth, providing ample opportunities for professional development and a supportive culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land London Field Lab Support Specialist | Biochemistry/IVD
✨Tip Number 1
Network like a pro! Reach out to your connections in the biochemistry and diagnostics fields. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with lab support and troubleshooting. This can really impress during interviews and set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially focusing on customer-facing scenarios and technical support questions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace London Field Lab Support Specialist | Biochemistry/IVD
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your biochemistry and IVD experience. We want to see how your background fits with the Lab Support Coordinator role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the diagnostics industry and how your customer-facing skills can make a difference in this role. We love a good story!
Show Off Your Troubleshooting Skills:Since troubleshooting is key for this position, include specific examples of how you've tackled technical issues in the past. We want to know how you approach problems and find solutions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it makes things easier for you too!
How to prepare for a job interview at Talentmark
✨Know Your Biochemistry Basics
Make sure you brush up on your biochemistry and IVD knowledge before the interview. Be ready to discuss specific lab solutions and troubleshooting techniques you've used in the past. This will show that you understand the industry and can hit the ground running.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully supported customers in the past. Think about times when you provided training or resolved issues quickly. Highlighting these experiences will demonstrate your excellent customer-facing skills.
✨Familiarise Yourself with Their Products
Research the company’s products and services thoroughly. Knowing their offerings will help you answer questions confidently and even ask insightful ones. It shows genuine interest and that you’re proactive, which is always a plus!
✨Prepare for Technical Questions
Expect some technical questions related to lab instruments and software modifications. Brush up on common troubleshooting scenarios and be ready to explain how you would approach them. This will showcase your problem-solving abilities and technical expertise.
