At a Glance
- Tasks: Support lab systems, provide customer training, and troubleshoot technical issues.
- Company: Join a leading biopharmaceutical company making a global impact.
- Benefits: Competitive daily rates and the chance to work in a dynamic field.
- Other info: Field-based role covering London with opportunities for growth.
- Why this job: Be part of a team that improves lives through innovative healthcare solutions.
- Qualifications: Background in biochemistry/pathology and experience in lab support.
Talentmark are recruiting for a Lab Support Coordinator to join a company in the diagnostics industry on a contract basis for 12 months.
Salary: Paying 200-230 per day PAYE, or 265-305 Umbrella.
Lab Support Coordinator Role:
- User support functions: including installation and support on our systems.
- Customer training.
- Troubleshooting, sales and customer support.
- Software modifications and product maintenance.
- Assistance with tender responses and product demonstrations.
Your Background:
- Biochemistry / pathology background.
- Thorough understanding of IVD industry.
- Experience of support of pathology lab solutions.
- Troubleshooting / technical service cover for lab instruments - mostly biochemistry.
- Excellent customer facing skills.
Company: Our client is one of the world’s premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location: This role is field based, covering customers in the London area.
Apply: For more information, or to apply for this Lab Support Coordinator please contact the Key Accounts Team.
Lab Support Coordinator employer: Talentmark
As a Lab Support Coordinator with our client, you will be part of a leading biopharmaceutical company renowned for its commitment to innovation and improving lives through advanced healthcare solutions. The company fosters a collaborative work culture that prioritises employee development, offering extensive training and growth opportunities in the dynamic diagnostics field. With a focus on customer support and technical excellence, this role provides a unique chance to make a meaningful impact while working in the vibrant London area.
StudySmarter Expert Advice🤫
We think this is how you could land Lab Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the diagnostics and biopharmaceutical industries. We all know that sometimes it’s not just what you know, but who you know that can help you land that Lab Support Coordinator role.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of IVD systems and be ready to discuss your troubleshooting experiences. We want you to showcase your customer-facing skills and how you can support pathology lab solutions effectively.
✨Tip Number 3
Don’t forget to follow up! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe a little courtesy goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. We’re here to help you navigate the process and make sure you stand out as a top candidate for the Lab Support Coordinator position.
We think you need these skills to ace Lab Support Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your biochemistry or pathology background. We want to see how your experience aligns with the Lab Support Coordinator role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your understanding of the IVD industry and any customer-facing experiences that make you stand out.
Showcase Your Troubleshooting Skills:Since troubleshooting is key in this role, include specific examples of how you've successfully resolved issues in the past. We love seeing problem-solving in action, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Talentmark
✨Know Your Stuff
Make sure you brush up on your biochemistry and pathology knowledge. Understand the IVD industry inside out, as this will help you answer technical questions confidently and show that you're the right fit for the Lab Support Coordinator role.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be ready to demonstrate your excellent customer-facing skills. Prepare examples of how you've successfully supported customers in the past, especially in troubleshooting or training scenarios.
✨Practice Troubleshooting Scenarios
Think about common issues that might arise with lab instruments and how you would resolve them. Practising these scenarios can help you articulate your problem-solving process during the interview, making you stand out as a candidate.
✨Tailor Your Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest and helps you understand how you can contribute to their mission of improving lives through innovative solutions in the diagnostics industry.
