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- Tasks: Validate and update customer accounts in SAP while resolving queries.
- Company: Join a leading biopharmaceutical company making a global impact.
- Benefits: Competitive pay, contract role with potential for growth.
- Other info: Dynamic work environment in Sandwich, Kent.
- Why this job: Be part of a team that improves lives through innovative healthcare solutions.
- Qualifications: Experience with SAP and customer service skills required.
The predicted salary is between 21 - 28 £ per hour.
Talentmark are recruiting for a Customer Data Representative to join a company in the pharmaceutical industry on a contract basis for 8 months.
Salary: Paying up to 21.78 per hour PAYE and 28.18 per hour Umbrella (inside IR35)
Customer Data Representative role:
- Validating new customer account requests in SAP.
- Updating customer records in SAP.
- Liaise with customers to obtain missing info.
- Manage and record queries and resolve with the relevant team.
- Monitor daily account-data interfaces with customer and deal with errors.
Your Background:
- Previous experience of managing customer data, creating accounts, updating records, within an IT system ie SAP.
- Good understanding of SAP, how data connects and relates in customer records.
- Customer service experience - dealing with complex queries/complaints (over the phone).
- Pharmaceutical industry experience is desirable.
Company: Our client is one of the world’s premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.
Location: This role is based at our client’s site in Sandwich, Kent.
Apply: For more information, or to apply for this Customer Data Representative please contact the Key Accounts Team.
Customer Data Representative in Kent employer: Talentmark
Contact Detail:
Talentmark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Representative in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical industry and let them know you're on the hunt for a Customer Data Representative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your SAP knowledge and be ready to discuss how you've managed customer data in the past. We want you to showcase your skills and experience, especially when it comes to handling complex queries.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Customer Data Representative gig. Plus, applying directly can sometimes give you a leg up in the process.
We think you need these skills to ace Customer Data Representative in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer data management and SAP. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Data Representative role. Share specific examples of how you've handled complex queries or managed customer records in the past.
Showcase Your Customer Service Skills: Since this role involves liaising with customers, make sure to highlight your customer service experience. We love seeing candidates who can handle queries and complaints with ease, so share those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Talentmark
✨Know Your SAP Inside Out
Since the role involves managing customer data in SAP, make sure you brush up on your SAP knowledge. Familiarise yourself with how data connects and relates within customer records, as this will likely come up during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've dealt with complex queries or complaints in the past. Highlight your ability to communicate effectively over the phone, as this is crucial for liaising with customers and resolving issues.
✨Understand the Pharmaceutical Industry
Having a background in the pharmaceutical industry is desirable, so do some research on the company and its products. Being able to discuss how their medicines and healthcare products impact lives can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.