Contract Implementation Manager Role:
• Lead the delivery of large healthcare service implementation projects across NHS and laboratory environments.
• Coordinate multiple work streams, stakeholders, suppliers and internal teams to ensure projects are delivered on time and to agreed objectives.
• Act as the main point of contact for customers throughout the implementation process, providing regular updates and managing any risks or issues.
• Build strong relationships with NHS customers, laboratory teams and senior decision-makers to ensure a positive customer experience.
• Monitor project performance, identify potential challenges and implement solutions to keep programmes on track.
• Analyse operational and performance data to identify trends, support decision making and improve service delivery.
Your Background:
• Experience managing projects, programmes, service implementations or complex customer contracts within the healthcare sector.
• Previous experience working with NHS organisations, pathology networks, diagnostics services or other healthcare providers.
• Strong analytical skills with experience using Excel and data to support operational decisions.
• A project management qualification such as PRINCE2, APMP or equivalent would be beneficial.
