Talentmark are recruiting for an Aged Debt Supervisor to join a leading global food brand company on a contract basis until the end of 2026. This role is site-based in Bournville, Birmingham.
Salary: £20.35 per hour PAYE
Aged Debt Supervisor Role
- Be responsible for a portfolio of customers with invalid claims or overdue invoices
- Lead a team to offer guidance on required actions for customers with complex queries
- Conduct root cause analysis to understand and improve customer behaviour
- Hold weekly ledger reviews with Collections Executives
- Support Collections Executives with customer contact escalations
Your Background
- Hold a relevant financial qualification
- Experience with credit control, preferably in FMCG or consumer packaged goods
- Experience in an Order to Cash environment
- High-level SAP competence
- Expert in financial / ledger analysis
- Ability to identify and remove barriers to enable team success
Company: Our client is a world leader in food, confectionery and beverages. They operate in over 70 countries worldwide and currently have almost 100,000 talented employees working for them. They have a strong foundation of iconic brands, which makes them a very established company within the field. The client’s aim is to have a positive impact on the customers and the planet, while still ensuring business success.
It is essential that applicants hold entitlement to work in the UK.
Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Aged Debt Supervisor in Birmingham employer: Talentmark
At Talentmark, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. Our hybrid model allows for flexibility while working with a leading global pharmaceutical company, providing employees with unique opportunities for professional growth in the fields of NLP and AI. With a strong emphasis on employee development and a supportive culture, we empower our team to make meaningful contributions to the scientific community.